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  • 1. What is the difference between Classic, Plus and Premier? Views: 218
    AAA has three levels of membership: AAA Classic Membership provides 5 miles of free towing in any direction from the disablement. If you wish to be towed to your favorite repair shop -- and it's located more than 5 miles from the breakdown -- mileage charges per mile may be incurred and will be the member’s responsibility. AAA Plus Membership for Motorcycles membership provides 100 miles of free towing in any direction from the disablement. AAA Premier Membership provides one 200  More...
  • 2. Service Call Information Views: 145
    AAA Membership provides each Member with Emergency Road Service up to a total of four (4) times in a Membership year per member . Emergency Road Service coverage includes the following services: Mobile Battery Service Tire Change Fuel Delivery Lockout/Locksmith Service Mechanical Aid Towing
  • 3. How to change your membership plan online Views: 114
    Listed below are instructions on how to downgrade online: To get started, sign-in to your My Account using the email address and password you registered with. Once logged in, please click the 'Change Your Membership Plan' link to the bottom-left of the page. Choose the new plan you wish to have, review the prorated charges for the remainder of your term, and provide your payment information. If you are having difficulty completing this change, please call our Member Service Center at 800  More...
  • 4. Insurance Questions Views: 113
    Please contact our Insurance Department directly to obtain insurance documents or for general questions at 800-922-8228.
  • 5. How Do I access my SMARTtrek Information Views: 110
    Visit AAA.com/smarttrek-home to view your SMARTtrek dashboard. Note : If you aren’t logged in to AAA.com, you will need to enter your login information. Or you can contact SMARTTrek directly at 800-814-4684
  • 6. How to request a new Membership Card: Views: 100
    We fulfill membership card requests for Alaska, Arizona, Montana, Nevada, Northern California, Utah and Wyoming. Although AAA is nationwide, each territory has their own association and their own website to support their Members. If you do not live in the states listed above, please visit www.aaa.com/stop and enter the zip code in which your Membership originated from. Doing this will re-direct you to your current club's website where you will be able to contact your club directly. You m  More...
  • 7. How to apply for Reimbursment for Emergency Roadside Service Views: 94
    AAA prefers that members use its emergency road service whenever possible. However, there may be times when AAA services are not available such as during times extreme weather conditions or the lack of a AAA contractor in a particular area. In these cases our members may submit a reimbursement form with their original paid receipts for reimbursement consideration. Please be sure to always keep copies for your files. For your convenience, print and fill out the forms located under the ‘Memb  More...
  • 8. How to add an Associate Online Views: 90
    Listed below are the instructions on how to add an associate: 1. To get started, please go to www.aaa.com/stop and enter the zip code used for your membership. 2. Please click 'Sign In' under My Account at the top right of the AAA.com homepage. Enter your registered email address and password. Click 'Sign In'. You are now on your Member Dashboard showing your name. 3. Under Account Actions on the right, click the link: Add Someone to Your Membership. 4. Enter all required inf  More...
  • 9. How to Request maps, Tour Books and Triptiks Views: 88
    AAA Travel in regard to ordering Maps or Tourbooks. There are a few things that AAA offers for our members regarding TourBooks and Maps and/or TripTiks. 1) Download our AAA.com App. It is free to download and it will give you not only directions, but gas stations, dining establishments, points of interest, discounts and much more. 2) Go online to AAA.com and order TourBooks, Maps and Triptiks - mapping out your trip and options that are offered: a - log into AAA.com b - Hover over the   More...
  • 10. Having issues with logging into your online account Views: 71
    Although AAA is nationwide, each territory has their own association and their own website to support their Members. If you tried to register and you have received an error message, please visit www.aaa.com/stop and enter the zip code in which your Membership originated from. Doing this will re-direct you to your current club's website where you will be able to register successfully. Our website depends on 'cookies' to save your personal information when logging in to our website. I  More...