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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 7164 Featured Content
    To request a duplicate membership card, please Click here to log into your account. Click 'Request Duplicate Card' under the picture of the membership card. You can select 'Request Permanent Card'. The card will be sent via the US mail in 7-10 business day. If you are traveling and require immediate assistance, you can also select 'Request Temporary Card' to receive a temporary membership card via email.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 14602
    You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits. A service fee for members wanting to join and use Roadside Assistance the same day may apply. Call 1-800-AAA-HELP, or request Roadside Assistance through the AAA Mobile app , or use AAA.com to request service .
  • 3. I have permanently moved, how do I transfer my membership from another state? Views: 14090
    Rest assured, your current AAA membership is still valid until it expires anywhere in the United States or Canada. Prior to your expiration date, call AAA at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership. Because there are different local AAA Clubs that provide coverage and membership throughout the country, the club that services your new address will assist you in processing the change of address which is a transfer into their club.
  • 4. How do I cancel or downgrade my membership? Views: 10882
    Please call 1-866-636-2377 or visit your local AAA store. For security reasons, we must speak to the Primary member in order to cancel or downgrade a membership.
  • 5. What is the difference between each membership level, Classic/Plus/Premier? What is the cost for over mileage? Views: 4938
    For information on levels of AAA Membership, please see the following comparison chart: http://midatlantic.aaa.com/membership/plans Tows that exceed the limit of miles allotted per membership level are at the Member’s expense at AAA Member discounted rates. Each additional mile accrued is $4.00. For more information on Member Benefits, please visit our online Member Guide . If you have additional questions about our AAA packages and benefits and wish to speak with a member of our Member Se  More...
  • 6. What is the difference between AAA Classic, AAA Plus, and AAA Premier Memberships? Views: 4457
    For information on levels of AAA Membership, please see the comparison chart . Tows that exceed the limit of miles allotted per membership level are at the Member’s expense at AAA Member discounted rates. For more information on Member Benefits, please visit our online Member Guide . If you have additional questions about our AAA packages and benefits and wish to speak with a member of our Member Services team, please contact us at 1-866-636-2377.
  • 7. Where are renewal prices online? Views: 4266
    To access your renewal prices, please visit AAA.com/renew . Please login to see your membership details or register today to have full access to the website as a member. You may also access your membership as a guest by selecting the Renew Today button, then enter your 16-digit membership number and the zip code that is tied to your membership on the next page.
  • 8. How many cars are covered by the AAA membership? Views: 3026
    Since AAA is an automobile club, your AAA Membership covers you rather than your car. That means that YOU are covered for Emergency Road Services in any vehicle you are driving or riding in as long as that type of vehicle is covered. You could be in a friend's car and, if it breaks down, you are covered. Many AAA Members forget that because we cover people, not cars, other family members are not covered when they are driving your car. If they aren't Members of AAA, they can't get an  More...
  • 9. Where is my local AAA Store? Views: 2936
    Please Click here to locate a local AAA office
  • 10. Can you help me with towing benefit questions? Views: 2368
    For details on your membership towing benefits, please consult the Member Benefits guide . For your convenience this Member Guide is contained in the Membership section of our website, under the heading of Membership Benefits Guide. If you like further assistance with your request, you may also contact AAA via telephone at 1-866-MEMBERS or visit one of our Local Stores .