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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 5578 Featured Content Public
    To request a Membership card online, please click here . You will be asked first to log in if you are not currently logged into your online account. The replacement card will be sent via USPS mail in 7- 10 business days. If you are traveling, you can also select Request Temporary Card to receive a temporary membership card via email. Your temporary card will show valid for 30 days; however, the permanent card is valid for an entire year.
  • 2. How do I cancel or downgrade my membership? Views: 17051 Public
    We hate to see you go but understand that life changes require you to cancel your membership or household members. Please have the Primary Member call our Member Services department at 1-866-MEMBERS (1-866-636-2377) to cancel or remove a household member.
  • 3. I have permanently moved, how do I transfer my membership from another state? Views: 7858 Public
    Rest assured, your current AAA membership will remain valid to use anywhere in the United States or Canada until the expiration date. Prior to the account expiration date, please call the Membership Department at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership to the AAA Club covering your new address.
  • 4. How do I update my credit card information for my Automatic Membership Renewal payment? Views: 7338 Public
    The Primary Member is responsible for updating all account information online. To update the credit/debit card information for Automatic Renewal of the membership, you must be the Primary Member and logged in to your online profile. To Change Online: Please click here to be taken to the Manage Automatic Renewal page. On the Manage page, click Edit to update the credit/debit card information. Click Submit to save the changes that you made. You may also update this information by contacting   More...
  • 5. Will I be reimbursed if I use another towing company when AAA isn't available? Views: 6995 Public
    If AAA Roadside Assistance is not available and you obtain service from a non-AAA facility, you are entitled to reimbursement up to the amount it would have cost us to provide the service under similar circumstances. Except for certain toll roads, where AAA service is restricted, you must make every effort to secure AAA Roadside Assistance first. To apply for reimbursement consideration for non-AAA facility expenses, upload and print a reimbursement form from our AAA web site​ . Instructions and  More...
  • 6. How many cars are covered by the AAA membership? Views: 5679 Public
    Your AAA Membership covers you rather than your vehicle. Any member currently active on the account will be covered for Emergency Road Services in any vehicle they are driving or riding in as long as that type of vehicle is covered. You could be in a friend's car, and you are covered if it breaks down. Many AAA Members forget that because we cover people, not cars, other family members are not covered when driving your vehicle. Please click here Member Benefits Guide to view the Member B  More...
  • 7. My AAA card is active and has a future expiration date. Why am I receiving a renewal notice? Views: 2280 Public
    AAA membership cards are issued every three years for members on Automatic Renewal, but membership dues are billed annually. Your current membership card remains valid only as long as you pay your annual membership dues and remain a member in good standing. Please sign in to your online membership account through the My Account link on the homepage of our website to check your membership status. If you do not have an online account, create an account today .
  • 8. How do I change my address? Views: 2222 Public
    The Primary Member is responsible for updating all account information online. To change the address on the membership, you must be the Primary Member and logged in to your online profile. To Change Online: Please click here to be taken to the address update page. You will be asked to first log in if you are not currently logged into your online account. Under the Personal Information section, click Edit to change the mailing address and/or phone number on file. When finished, click on Upd  More...
  • 9. What is the difference between AAA Classic, AAA Plus, and AAA Premier Battery Memberships? Views: 2039 Public
    To find more information on levels of AAA Membership, please see the comparison chart . If you have additional questions about our AAA Membership levels and benefits and wish to speak with a member of our Member Services team, please contact us at 1-866- MEMBERS (1-866-636-2377).
  • 10. How do I update the name on my membership card? Views: 2035 Public
    To change the name on your membership card please contact AAA via telephone at 1-866-MEMBERS (1-866-636-2377) or visit one of our Local Stores . Please be advised that AAA reserves the right to request documentation of your name change (i.e. marriage certificate, driver’s license, etc) in order to process a name change request.