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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 2999 Featured Content
    To request a duplicate membership card, please click here to log into your account. Click Request Duplicate Card under the quick link section. You can select 'Request Permanent Card'. The card will be sent via the US mail in 7-10 business day. If you are traveling and require immediate assistance, you can also select 'Email Temporary Card' to receive a temporary membership card via email.
  • 2. How do I cancel or downgrade my membership? Views: 3375
    Please call 1-866-636-2377 or visit your local AAA store. For security reasons, we must speak to the Primary member in order to cancel or downgrade a membership.
  • 3. I have permanently moved, how do I transfer my membership from another state? Views: 2569
    Rest assured, your current AAA membership is still valid until it expires anywhere in the United States or Canada. Prior to your expiration date, call AAA at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership.
  • 4. Can you help me with towing benefit questions? Views: 2371
    For details on your membership towing benefits, please consult the Member Benefits guide . For your convenience this Member Guide is contained in the Membership section of our website, under the heading of Membership Benefits Guide. If you like further assistance with your request, you may also contact AAA via telephone at 1-866-MEMBERS or visit one of our Local Stores .
  • 5. Where is my local AAA Store? Views: 1940
    Please Click here to locate a local AAA office
  • 6. What is the difference between each membership level, Basic/Plus/Premier? What is the cost for over mileage? Views: 1871
    For information on levels of AAA membership, please see the following comparison chart: http://midatlantic.aaa.com/Membership/Types/ Tows that exceed the limit of miles allotted per membership level are at the Member’s expense at AAA Member discounted rates. Each additional mile accrued is $4.00. For more information on Member Benefits, please visit our online Member Guide . If you have additional questions about our AAA packages and benefits and wish to speak with a member of our Member S  More...
  • 7. Where are renewal prices online? Views: 1703
    To access your renewal prices, please visit AAA.com/renew . Please login to see your membership details or register today to have full access to the website as a member. You may also access your membership as a guest by selecting the Renew Today button, then enter your 16-digit membership number and the zip code that is tied to your membership on the next page.
  • 8. How many miles are covered by each membership level? Views: 1447
    For information on levels of membership, please see the comparison chart . Tows that exceed the limit of miles allotted per membership level are at the Member’s expense at AAA Member discounted rates. For more information on Member Benefits, please visit our online Member Guide . If you have additional questions about our AAA packages and benefits and wish to speak with a member of our Member Services team, please contact us at 1-866-636-2377 .
  • 9. May I have more information about a membership refund? Views: 1366
    For full terms and conditions of AAA Membership, including information about our refund policy, please visit AAA.com/memberrenew
  • 10. Why was my join date changed? Views: 832
    AAA records memberships on a monthly basis. For example, if a member joins on January 3rd, the membership will not expire until February 1st of the following year. There is a 7 day waiting period for Plus, RV Premier enhanced services. Basic level service will be provided during this period. When a membership is renewed within 59 days of the membership expiration, the original membership join date and expiration date are unchanged and the member's years of membership tenure continue to acc  More...
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