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  • 1. Can you provide me with a list of AAA office locations? Views: 238 Featured Content Public
    AAA offices are a great resource for making the most of your member benefits, such as vacation planning, insurance, discounted tickets to theme parks and movie theaters, and much more. Visit our interactive AAA offices page to find your nearest location. We hope to see you soon! locate locations store stores
  • 2. How do I sign up for, update, or cancel Automatic Renewal? Views: 385 Public
    With Automatic Renewal, your annual membership dues will be charged to your credit card automatically in the same month in which your membership expires, so you’ll have the peace of mind that you're always protected by AAA. If you'd like to sign up for Automatic Renewal or update the credit card we have on file, please click here . To cancel Automatic Renewal, please stop by your local AAA office or call 1-877-222-8283, Mon – Sun, 7 a.m. – 11 p.m. For security reasons,   More...
  • 3. What is AAA Plus RV? Views: 332 Public
    AAA Plus® RV Members receive all the same benefits as Classic AAA Members do, and they are also entitled to the following extended benefits. Towing Service AAA Plus® RV benefits include up to one hundred (100) miles of free towing from the point of disablement to a destination of the member’s choice. On the start of the 101st mile, additional mileage shall be charged to the member at the applicable rate and should be paid to the responding service station at the time service is ren  More...
  • 4. Does AAA provide DMV vision testing? Views: 322 Public
    Yes. Available at all AAA Northway locations. Get your vision tested prior to renewing your driver's license for FREE . AAA has been authorized by NYS DMV to perform the vision screening tests. Vision tests are required to apply for or renew driver licenses in New York State. Using AAA as your approved provider makes it easier for you to renew your driver license online or by mail. We will perform your test and submit the results to the NYS DMV Vision Online Registry.
  • 5. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 249 Public
    You can use your Roadside Assistance benefits as soon as your membership payment is processed (usually 24 hours). Upon joining AAA Northway or adding AAA Plus coverage upon renewal, there will be a 3-day wait period for AAA Plus emergency road service benefits. Classic emergency road service benefits will be rendered and additional costs will be payable to the service provider. There is a $25 service fee for members wanting to join and use Roadside Assistance the same day. Call 1-800-AAA-HEL  More...
  • 6. What is the difference between AAA Classic, AAA Plus, and AAA Premier memberships? Views: 195 Public
    The biggest difference is in the AAA Roadside Assistance benefits. AAA Classic membership provides free towing from the scene of your disablement back to the responding station, or 3 miles of free towing in any direction from the disablement. If you wish to be towed to your favorite repair shop -- and it's located more than 3 miles from the breakdown -- mileage charges of about $4.00 per mile may be incurred. AAA Plus and AAA Plus RV memberships provides 100 miles of free towing in any direc  More...
  • 7. How do I apply for reimbursement under my Premier Trip Interruption benefits? Views: 194 Public
    Complete the online reimbursement form and fax or mail along with your towing or road service receipts and a brief description of the incident to: AAA Northway ERS Reimbursement 433 State Street, Suite 300 Schenectady, NY 12305 Fax: (518) 346-5650 Reimbursement is not guaranteed and may be limited to the amount AAA would have paid had the Club been called. It is always best to call AAA for service. The number (1-800-AAA-HELP) is on the front of your membership card. You can also request service  More...
  • 8. How do I cancel my membership, and how does the money-back guarantee work? Views: 191 Public
    To cancel your membership or for questions about our money-back guarantee, please call 1-877-222-8283 to speak to a AAA Representative . deceased died
  • 9. Lost or stolen card? Views: 180 Public
    To request a replacement membership card, please call 1-877-222-8283. You may also request a replacement membership card online by completing our Membership Card Request Form . If you happen to have a smartphone you may download our AAA Mobile App and have your membership card at your fingertips. The app is available for Apple and Android devices. Visit http://www.aaa.com/mobile for more details.
  • 10. How do I get reimbursed for home lockout service? Views: 176 Public
    Premier members can simply call the number on the back of their AAA Premier card and we will send a locksmith out to help you get in to your house. Home lockout service is only available for AAA Premier members. Please complete and return the reimbursement form listed below. Download the lockout reimbursment form here. (requires adobe acrobat, click here to download)