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  • 1. Can you provide me with a list of AAA office locations? Views: 125 Featured Content Public
    AAA offices are a great resource for making the most of your member benefits, such as vacation planning, insurance, discounted tickets to theme parks and movie theaters, and much more. Visit our interactive AAA offices page to find your nearest location. We hope to see you soon! locate locations store stores
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 183 Public
    You can use your Roadside Assistance benefits as soon as your membership payment is processed (usually 24 hours). Upon joining AAA Northway or adding AAA Plus coverage upon renewal, there will be a 3-day wait period for AAA Plus emergency road service benefits. Classic emergency road service benefits will be rendered and additional costs will be payable to the service provider. There is a $25 service fee for members wanting to join and use Roadside Assistance the same day. Call 1-800-AAA-HEL  More...
  • 3. Lost or stolen card? Views: 126 Public
    To request a replacement membership card, please call 1-877-222-8283. You may also request a replacement membership card online by completing our Membership Card Request Form . If you happen to have a smartphone you may download our AAA Mobile App and have your membership card at your fingertips. The app is available for Apple and Android devices. Visit http://www.aaa.com/mobile for more details.
  • 4. Your website logon has changed and I can never just logon. There is always a pop-up asking my postal code even though I can see my membership logon info underneath. Views: 107 Public
    You are required to include your zip code so that you are directed to the correct AAA club. Once you log into your AAA.com online account by clicking on 'My Account' on the top right corner of the navigation you can view the details of your membership. We require a login for member only discounts and to verify membership. To view travel information you do not need to log in but to receive discounts it is necessary.
  • 5. How can I find a AAA office near me? Views: 102 Public
    You may visit www.AAA.com/Locations to find a AAA Northway office near you. If you are traveling outside of the AAA Northway territory you may search nationwide: http://www.aaa.com/scripts/WebObjects.dll/AAAOnline?association=aaa club=104 page=officeNear.
  • 6. How do I print temporary card? Views: 99 Public
    You can request a new membership card by completing our online Membership Card Request Form . If you happen to have a smartphone you may download our AAA Mobile App and have your membership card at your fingertips. The app is available for Apple and Android devices. Visit http://www.aaa.com/mobile for more details.
  • 7. If I'm the Primary member, will my spouse receive the same AAA benefits as I do? Views: 89 Public
    Yes, but they must be added as a Family Member on your membership before time of service. Primary Membership - The Primary member is the first person in the household to join AAA. Membership includes Roadside Assistance and all other services and benefits. Additional Family Members – Eligible family members are those residing in the same household as the Primary member. ‚Äč Compare membership options. benefits member membership benefits primary spouse
  • 8. How do I apply for reimbursement under my Premier Trip Interruption benefits? Views: 87 Public
    Complete the online reimbursement form and fax or mail along with your towing or road service receipts and a brief description of the incident to: AAA Northway ERS Reimbursement 433 State Street, Suite 300 Schenectady, NY 12305 Fax: (518) 346-5650 Reimbursement is not guaranteed and may be limited to the amount AAA would have paid had the Club been called. It is always best to call AAA for service. The number (1-800-AAA-HELP) is on the front of your membership card. You can also request service  More...
  • 9. How do I sign up for, update, or cancel Automatic Renewal? Views: 86 Public
    With Automatic Renewal, your annual membership dues will be charged to your credit card automatically in the same month in which your membership expires, so you’ll have the peace of mind that you're always protected by AAA. If you'd like to sign up for Automatic Renewal or update the credit card we have on file, please click here . To cancel Automatic Renewal, please stop by your local AAA office or call 1-877-222-8283, Mon – Sun, 7 a.m. – 11 p.m. For security reasons,   More...
  • 10. How do I get reimbursed for home lockout service? Views: 81 Public
    Premier members can simply call the number on the back of their AAA Premier card and we will send a locksmith out to help you get in to your house. Home lockout service is only available for AAA Premier members. Please complete and return the reimbursement form listed below. Download the lockout reimbursment form here. (requires adobe acrobat, click here to download)