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- What DMV services are available at AAA branches in California?
AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in Californi More...
- Does AAA offer windshield glass repair services?
AAA will reimburse Premier Members up to $50 per Membership per year for one windshield repair/replacement reimbursement.* Requesting reimbursements from AAA is easy. Just follow the instructions found at AAA.com/reimbursement . *This benefit is for AAA Pr More...
- What DMV services are available at AAA branches in Nevada?
AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA.com/DMV . AAA branches in Nevada offer the follow More...
- What services are affected by Coronavirus (COVID-19)?
These are difficult and uncertain times. As always, AAA is ready to support you as challenges emerge. We are taking steps to help mitigate the spread of the Coronavirus (COVID-19). The health and safety of our employees and Members is our top priority. A More...
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If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period?
Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Roadside Assistance , become available to Members only a More...
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How do I file a complaint regarding my AAA Membership or service?
There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact More...
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What is AAA Emergency Roadside Assistance?
With AAA on your side, you're prepared for an emergency before it happens. AAA will come to your aid 24 hours a day—weekends, holidays, rain or shine. You're covered in any car, whether you're the passenger or the driver, anywhere in the More...
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How do I request Emergency Roadside Assistance?
There are three ways to request roadside assistance from AAA: Online Visit AAA.com/ERS , click on the “Request Road Service Online” button in the banner, and follow the prompts on the screen. Mobile App In the AAA Mobile App, click on the tow t More...
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How many service calls are included in my AAA membership?
AAA Membership provides each Member up to an aggregate of four (4) total Emergency Road Services per Membership year. AAA Emergency Road Service coverage includes the following services: Mobile battery service Tire change Fuel delivery Lockout/locksmith se More...
- Does AAA offer notary service?
Yes, AAA offers quick and convenient notary services at all branch locations. See AAA.com/notary for pricing and details.
- How do I access my AAA Credit Card account online?
If you have the new AAA Preferred Rewards Visa ® Credit Card issued by Comenity Capital Bank (available in California, Nevada and Utah), click here: https://Comenity.net/ AAARewards If you have the AAA Member Rewards Visa ® , AAA Worldpoin More...
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How can I file a claim?
If you have been involved in an accident and need to file a claim please visit AAA Claims .
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How do I pay my AAA Insurance bill online?
To pay your AAA Insurance bill online, visit Insurance Quick Pay and follow the instructions on screen. You may choose to make a one-time payment or create a MyPolicy account to make payments, manage autopay, and save payment methods. On the Dashboard or P More...
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Does my insurance cover rental cars?
You have rental car coverage if you have comprehensive and collision coverage on your existing auto insurance policy. It is recommended that you check with the rental company to determine the appropriate deductible you would be required to carry. Search Ca More...
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Am I covered if my pet bites someone?
Short answer, yes, unless any of the below Applicant(s)/named insured(s) must not have any dogs or other animals, reptiles, and/or pets with any prior bite history. Prior bite history means any history of biting, attacking, or otherwise injuring any person More...
- What DMV services are available at AAA branches in California?
AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in Californi More...
- How do I request a replacement Membership card if mine is lost, stolen, or out of date?
We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. For a more streamlined process and i More...
- Can I renew my driver’s license at a AAA branch?
AAA is committed to assisting Members with some of life's every day activities. At this time, AAA does not offer any type of driver’s license services in our branches in most states*. See all AAA DMV Services See all MVD services at AAA in Arizon More...
- Can AAA unlock my house?
AAA Premier Members are covered for up to $150 in locksmith reimbursement expenses to help unlock your home or vehicle.* Requesting reimbursements from AAA is easy. Just follow these instructions . *AAA Premier Members are entitled to Home Lockout Service, More...
- How do I cancel my membership?
AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to More...
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Can I use my AAA Mobile app or the Passbook or Wallet apps on my phone as proof of Membership?
Yes. When receiving roadside assistance, you can show your AAA Membership card on the AAA Mobile app or Passbook or Wallet apps, as long as you have another valid form of identification.
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How do I find gas stations in the AAA mobile app?
Download and Install the AAA App - Once on the App home page click the more... button at the bottom right of the screen - Click on Gas Stations
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Why should I use the AAA Mobile App?
Let AAA help you outsmart life. The new AAA app provides easy access to towing services, local gas prices, discounts, etc. You are also able to manage your AAA Membership and Insurance account information. Keep AAA at your fingertips wherever you are. To d More...
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How can I customize the discounts that are shown in the AAA Mobile App?
Sign into the app. On the home screen, next to the heading Discounts nearby , you will see text that says Customize . Click on this text. On the following screen you will be able to choose the categories that you want to see.
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Why can’t I log onto the AAA Mobile app?
If you experience difficulty logging into the AAA Mobile App, please try the following steps: After confirming your zip code, you will be routed to a screen that welcomes you to AAA.com. On this screen, there are two buttons – “PLEASE LOGIN&rdq More...
- Do I have to be a AAA Member to get AAA Smart Home?
No, anyone can purchase AAA Smart Home even without a AAA Membership. However, an active AAA Membership is required for the $5/month AAA discount on monitoring. 1 1 Requires purchase of a new control panel. System sold separately. Installation or shipping More...
- Can I install a AAA Smart Home system myself?
Yes, you can. Our licensed pros can walk you through the process virtually. Depending on your area, Professional Install may be available. Call 1-866-306-8394 for availability in your area. In some areas Self-Install may be the only option.
- Can AAA Smart Home take over existing home security systems?
Yes. Depending on the age and type of your security system, it can be as easy as a simple panel upgrade plus professional monitoring. This starts at around $1/day. 3 However, due to the complexity of taking over legacy systems with new products, we can onl More...
- Which branches offer AAA Smart Home?
AAA Smart Home has branches throughout Arizona and California. You can find a list here . Please note that AAA Smart Home is also offered throughout Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. Our Security Consultants can answ More...
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Does AAA take U.S. passport photos?
Yes, we do! Visit your nearest AAA Branch during normal business hours to get your photo taken—no appointment necessary. A small fee will be incurred. See our U.S. passport checklist.
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Online TripTik Travel Planner: Troubleshooting and Known Issues
Troubleshooting and Known Issues Some PDF readers can cause printing issues. Be sure to enable Adobe Acrobat Reader, which is available for download here: https://get.adobe.com/reader/. The print dialog box uses JavaScript, which is blocked by older versio More...
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How do I obtain an International Driving Permit (IDP), and do I need one?
Venturing out of the U.S.? An International Driving Permit (IDP) gives you peace of mind while you're out exploring the world—even if you're not in the driver's seat. AAA is one of only two private entities in the U.S. authorized by the U More...
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Due to Coronavirus (COVID-19), am I allowed to travel?
For up-to-date information regarding how travel is affected in your area, you should visit CDC.gov the U.S. Department of State for travel advisories. If you've booked future travel through AAA or its partners, please refer to https://calstate.aaa. More...
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Need help with booking Travel through AAA
Thank you for your interest in vacation planning with AAA Travel. One of our expert AAA Travel Agents, would be happy to assist you with your vacation plans. You can reach our AAA Travel Center by dialing 1-866.363.8005 (Mon-Fri, 7am - 8pm; Sat, 8am - 5:3 More...
- How do I change my Membership plan online?
To change your AAA Membership plan online, please follow these instructions: Sign in to your online account using the email address and password you registered with. Once logged in, click the Change Your Membership Plan link. Choose the new plan you wish More...
- How do I reset my password on AAA.com?
You can click here to reset your password. Enter the email you used as your user name when you registered for your online account. We will send you an email containing a link to reset your password. Please click on the link in the email and provide the req More...
- I cannot sign into AAA.com.
Troubleshooting Tips Your user ID is the email address that you used to register on AAA.com . Passwords are CASE SENSITIVE. Be sure to manually type your email address and password; do not use any auto-fill functionality. If you are still having trouble, y More...
- How do I remove a Member from my Membership?
Thank you for contacting AAA. To remove an associate online please follow the instructions below. 1. Please sign in at Mwg.aaa.com 2. On your dashboard please click on where it says manage under membership 3. To the left of the screen you will see a lis More...
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