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To update the bank account where your deposits are made, please contact your Merchant Service Provider (MSP) directly.
Your Merchant Service Provider (MSP) is the company that acts as your Financial Institution. The MSP deposits funds into your bank account and maintain your merchant account with Visa and Master Card. They are also the company that charges you the percentage discount rate on your batch settlements. They may also assess transaction processing limits on your merchant account.
Because of the role Authorize.Net® plays in the credit card process, we are unable to view who is your Merchant Service Provider. However, if you have received paper statements from your Merchant Service Provider for previous funding, you may call the phone number on the statement, and provide the merchant account number listed on the statement, to discuss any possible funding issues.
If you do not receive such a statement, you may ask the bank that receives your deposits if they could trace one of those deposits back to your Merchant Service Provider, so they can provide you with that company's name and phone number.
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