Your Authorize.Net® Payment Gateway account was most likely set up for you by a Reseller or Merchant Service Provider (MSP) (see What is the difference between Authorize.Net and my Reseller, Processor, and Merchant Service Provider (MSP)? for more information). However, in most cases, Authorize.Net bills you directly for its payment gateway services, including monthly and per-transaction fees.  Each account is unique in its setup and business structure, therefore, the exact fee schedule is defined during the application process with either a Reseller or an Authorize.Net Sales representative.

Note: This document explains how to view the fee structure on existing Authorize.Net® accounts. If you do not have an Authorize.Net account and would like to ask about our fees, please contact Authorize.Net Sales at 866-437-0476, or email sales@authorize.net. Alternately, you may contact an Authorize.Net Reseller and ask about the fees they charge for Authorize.Net services. You can locate an Authorize.Net Reseller at http://authorize.net/solutions/merchantsolutions/resellerdirectory/

To view your Authorize.Net Payment Gateway service fees:

1. Log into your Merchant Interface at https://account.authorize.net.
2. Click Merchant Profile under Account in the main menu on the left.
3. Click Fees to the right of Payment Gateway in the Payment Methods section.

The standard fees that apply to all Authorize.Net Payment Gateway accounts are as follows:

• Gateway Monthly Fee — The monthly fee charged for a payment gateway account.

• Credit Card Transaction Fee — The fee charged by the payment gateway for each credit card transaction and for each batch settlement processed for the account. The credit card transaction types that the per-transaction fee is charged for include: authorizations, captures, refunds, declines or other related transactions, completed or submitted within the payment gateway.

• Batch Fee  - The fee assessed per settled Credit Card transaction batch.

• Late Payment Fee — The fee assessed in the event of a late payment for service fees.

• Service Reactivation Fee — The fee assessed to reactivate a closed payment gateway account.

• Returned Payment Fee - The fee assessed in the event your Merchant/Business/Personal Bank returns a ACH or Credit Card debit attempt for Authorize.Net billing.

• Abandon Account Fee - The fee assessed in the event no further communication can be made with a merchant to apply a credit to the ACH or Credit Card on account.

The Fee Definitions page also lists fees for any additional Authorize.Net value-added services you have signed up for, like Fraud Detection Suite™, Automated Recurring Billing™, Customer Information Manager, and eCheck.Net®.

eCheck.Net® Fees
The fees listed below apply to eCheck.Net processing through the payment gateway:

• eCheck.Net Minimum Monthly Fee — This is the minimum eCheck.Net processing service fee charged per billing cycle. In the event that this fee is NOT exceeded by eCheck.Net transaction processing fees for the billing cycle, the difference between the actual fees charged and the minimum monthly fee value is billed.

• eCheck.Net Per-Transaction Fee — The fee charged by the payment gateway for each eCheck.Net transaction and for each batch settlement processed. The eCheck.Net transaction types that the per-transaction fee is charged for include: charges, refunds, and declines.

• eCheck.Net Discount Rate — A fee charged by the payment gateway that is a percentage of the total amount of each eCheck.Net transaction submitted.

• Batch Fee — The fee assessed per eCheck.Net batch processed for the account.

• Chargeback Fee — The fee charged by the payment gateway for each chargeback received for a transaction processed through your account. This only applies to merchants for whom the payment gateway manages batch settlement funds.

• eCheck.Net Returned Item Fee — The fee charged by the payment gateway for each returned eCheck.Net transaction.

Automated Recurring Billing™ Fees
The fees listed below apply to the value-added service Automated Recurring Billing (ARB):

• Monthly Fee — The monthly fee charged by the payment gateway for merchants using the ARB service.

Fraud Detection Suite™ Fees
The fees listed below apply to the value-added service Fraud Detection Suite (FDS):

• Monthly Fee — The monthly fee charged by the payment gateway for merchants using the FDS service.

Customer Information Manager Fees
The fees listed below apply to the value-added service Customer Information Manager (CIM):

• Monthly Fee — The monthly fee charged by the payment gateway for merchants using the CIM service.

Note: If you have concerns regarding the amount or structure of your monthly gateway fees, please contact your reseller, as Authorize.Net does not actually set your gateway fee amount. Your reseller will be able to handle any concerns you have regarding fees.

For information about credit card processing fees not related to your payment gateway account, contact your Reseller or Merchant Service Provider (MSP).

The actual billing for service fees that accrue for your account occurs on the first day of each month. Authorize.Net issues a debit to the bank account on file for your payment gateway account. (This bank account can be different from the account used for collecting transaction proceeds.) You can configure or update bank account information for your account billing in the Merchant Interface by clicking Billing Information under Account in the main menu.

IMPORTANT: Please keep your billing information current in the Merchant Interface. This will ensure that billing for your account is performed successfully each month and will prevent your payment gateway account from being sent to collections, or in the event of delinquency, closed. The default payment gateway billing method is a bank account. However, if you prefer to have your payment gateway service fees charged to a credit card account, you may configure credit card billing information for your account in the Merchant Interface and contact Customer Support to request a change to your primary billing method.

For more information about the Settlement Statement, see the Merchant Interface Online Help files (click Statements in the Merchant Interface main menu and then click Help in the top right corner of the page).

REMINDER: Each account is unique in its setup and business structure, therefore, the exact fee schedule is defined during the application process with either a Reseller or an Authorize.Net Sales representative.