Why can’t I post a job?

There are actually several reasons why you may not be able to post a job.  In the following section, the most common reasons will be addressed.  If you do not feel that one of these reasons pertains to you, please contact CareerBuilder Customer Service at 1.800.891.8880

Reason #1:  No active job product in your account

If you see a message that looks like the one below when you log into your account, it means that you do not have any active job product on your account.  In this case, contact your Sales Representative to further assist you.

One thing to be sure to check before contacting your CareerBuilder Sales Representative is to make sure that you do not see a drop down menu in the upper right hand corner of your Welcome Screen that says Select Account:  like the one below.  If you see this menu, it means that there is more than one account set up under your email address.  Be sure to check all of the options in this drop down menu to see if you have product in any of those accounts.

Reason #2: Your username’s permissions are not set to give you access to post or edit jobs.

If this is the case, you will receive an error message or just will not be able to perform the action you are trying to.  Please contact your CareerBuilder Account Manager whose phone number is located on your Welcome Page as seen below.

Reason #3: Your user group is out of product.

If you are part of a particular group on your CareerBuilder account, that group may be out of product.  In this instance, you may want to reach out to your internal contact or you can reach out to your CareerBuilder Sales Representative as well.

Reason #4: All postings have been used up for this installment.

Your product may be released in installments, usually either monthly or quarterly.  If this is the case, you may have used up all of your allotted product for that time period.  You can either wait for the next installment to be released, or contact your CareerBuilder Account Manager who can release the next installment of product.

*Note* You will be billed immediately for the newly released installment.