• The message does not address you by your actual name, but instead addresses you as: “User,” “Customer,” “Client,” “Member,” etc.
  • The message contains spelling errors, grammatical errors, awkward wording or phrases, or a combination of all of these.
  • The message uses threatening, urgent or alarming language in regards to your account access; e.g. “Your account has been suspended,” “Security Update Required,” “New software download required for continued access,” etc.
  • Hovering your mouse pointer over the link, or viewing the source message, reveals a URL that does not appear related to the company supposedly sending you the message.
  • The link within the message is a truncated (shortened or tiny size) URL which then redirects you to the actual web site.
  • The message includes attachments that you are asked to download or open.
  • You are being asked to provide information that the company should already have or shouldn’t need to know such as: user name and password, payment information, banking information, credit card numbers with security code, Date of Birth, Driver's License number, or even Social Security Number.
  • Remember that CareerBuilder will NEVER ask you to update your account via email through a link requiring you to login.
  • If you receive an email of this nature that appears to come from Careerbuilder, immediately contact CareerBuilder’s Trust and Site Security (TSST@careerbuilder.com) team to verify if the email is legitimate before performing any actions. ​