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  • 1. What is an "External Application"? Views: 619
    An External Application reflects that the jobseeker was directed to a website outside of Careerbuilder to apply for the job. This can happen one of two ways : 1. A job has a website link (URL) in either the Job Description or Requirements section. When the jobseeker clicks on this link, CareerBuilder will read this click as an External Application . 2. The job posting has an apply online URL that leads the jobseeker to an off-site application when they click Apply Now . *Please note   More...
  • 2. How to search the Resume Database? Views: 423
    How to Search the Resume Database: Within CareerBuilder’s Resume Database you have access to search over 35 million qualified job seekers. You will be able to go out and find candidates instead of waiting for them to come to you. Once you are signed into your CareerBuilder account, follow the steps below to begin searching. 1. Click the blue 'Resume Search' button near the top of the page. *Note: If you have multiple countries purchased, you will also need to select the country tha  More...
  • 3. How do I post a job? Views: 368
    Once a job posting has been purchased, from your ‘My CareerBuilder’ page, you can select ‘Create a New Job Posting’. Or you can select ‘Jobs and Applications’ and then select ‘Post a Job’ from the menu on the left. From the ‘Post a Job on CareerBuilder’ page, ensure that the correct product is selected, select the country and then, if you are using a template, select the template. Once confirmed click continue at the bottom to begin pos  More...
  • 4. How do I run a "Boolean search"? Views: 277
    How to Run a Boolean Search I. What is a Boolean search? A. Boolean search is an advanced keyword search method used to target specific results. When searching through resumes on a job board such as CareerBuilder.com, it can be invaluable in maximizing your time spent searching! B. When running Boolean searches in the CareerBuilder.com Resume Database, it is important to remember that no search is ever final. Once run, you might find that your Boolean string still needs to be modified. II. Run  More...
  • 5. How do I unsubscribe from CareerBuilder emails? Views: 220
    Follow the steps below to stop receiving email from CareerBuilder. You will still receive transactional communications, such as confirming receipt of you application if you apply to a job. You may uncheck the box at any time to resume email subscription. ​S ign in to your CareerBuilder account Select My CareerBuilder Select Edit Profile Select Manage your email subscriptions on the Profile Information page. You will be directed to CareerBuilder.com's Email Management Center . From   More...
  • 6. How-To create Screeners? Views: 138
    Are you having trouble finding qualified candidates? Do you have a requirement that must be met by applicants? If the answer is yes to either of these questions then our screener option may be the solution. In this section, we’ll cover common questions regarding screeners as well as how to set up and implement these on CareerBuilder. Think of a screener as a questionnaire that can be attached to your CareerBuilder postings. You will have the option to add free form or multiple choice qu  More...
  • 7. Why can’t I post a job? Views: 132
    There are several reasons you might not be able to post a job. In the following section, the most common reasons will be addressed. If you do not feel that one of these reasons applies to you, please contact CareerBuilder Customer Service at 1.800.891.8880 , your dedicated Sales Representative or Client Support Specialist. Reason #1: No active job product in your account If you see a message that looks like the one below when you log into your account, it means that you do not have any acti  More...
  • 8. How-To create and manage letters? Views: 128
    We know that once a candidate applies to your open position(s) the applicant process doesn’t magically end there. More steps and correspondence are needed to get the right candidate in your door. To help with your recruitment process, the ‘My Letters’ section allows you to create and save letters to send to candidates throughout the hiring process. You can utilize the letter feature by sending them directly to candidates or by setting them up to auto-respond once a job see  More...
  • 9. How do I change my user information? Views: 112
    For employers: This section will show you how to change all of your user information from the employer side of the website. We will show you how to get there and what options you have. Any user on CareerBuilder can access and edit their information. 1. Once you are signed into your account, to access your user information, first click on the Account Tools tab. 2. Select User Info from the left hand side of the page 3. From the Personal Information page, you can now edit your   More...
  • 10. Credit Card is Either Locked or Has Fraud Detect Turned On Views: 111
    You will encounter this error message if your credit card information did not go through after entering the information three times or more. As a security precaution, we lock the account on our system if we could not verify the credit card information, billing address, and security code. In order to have this lock removed please contact customer service at (800) 891-8880 at your convenience.