Is this your first time shopping with us? Don't worry – we’ve made it easy! Just follow the steps below:
1) Find the item you want to purchase. For tips on searching, read our How to Search page.
2) Click the "Add To Cart" button. This Orange Button appears along with the price of each item and its descriptive text. If you do not see the "Add to Cart" button, click on the title and the button will appear along with the descriptive text. (The button will not appear if items are out of stock.)
3) Review Your Shopping Cart. Upon clicking the "Add to Cart" button, you will be taken to your Shopping Cart, where the item you have selected will appear. If you want to buy an additional number of this item, you can type that number into the box that appears next to the title. You can also use the pull-down box next to the quantity box to indicate whether you want the item gift-wrapped. Read our Gift Wrapping page to learn more about this service. If you decide to remove an item from your Shopping Cart, simply click the "Remove" link that appears to the right of the Product price for each item. Remember to press "Update" if you make any changes in your cart.
4) Continue Shopping. If you would like to purchase other items, you can click one of the yellow "Previous Page" or "Back to Home Page" buttons that appear at the top and bottom of the Shopping Cart page.
5) Checkout. If you have finished shopping, you can start our quick Checkout by clicking one of the yellow "Checkout" buttons that appear at the top and bottom of the Shopping Cart page. If this is the first time you have shopped with us, we will need your email address to communicate about your order, then:
Address Information During this step, you must provide the address to which the items you have selected should be shipped along with a contact phone number. If this is also your billing address, check the box at the bottom of the form so you don't have to fill this information in again.
Shipping Options During this step you can confirm your shipping address and select your shipping method. Domestic methods are: Standard or Express. To ship internationally, click here.
Gift Wrap If you have chosen to gift-wrap an item, after you click the "Next Step" button, you can fill in the fields for your message in the boxes that appear next to the gift item(s).
Payment Information During this step, you will be asked to enter a coupon code if you have one. Next, you must choose the type of credit card you will use (Visa, MasterCard, or American Express) and provide the number and expiration date. If the billing address is different from the shipping address for the item(s), fill in the billing address and pres "Next Step."
Note: All of the information you provide during Checkout is kept strictly confidential. For more on this please click here to read about our Privacy Policy.
Confirm Your Order In this step you can review Shipping Address, Shipping Method, Billing Address, and the last four digits and expiration date of the credit card you will use for your purchase. The information can be changed with the "edit" links that appear under each field. If one or more of your items are gifts, you can also review your message and use the "edit" link to change that as well.
6) Purchase To complete your order, click the yellow "Purchase" button that appears at the top and bottom of the "Confirm Your Order" page. You will then come to our "Thank You For Your Order Page." This page will provide you with an Order Number and will recap shipping, billing and purchase information. Please print this page for your records. Your Order Number will assist in questions you may have about your purchase.
7) Send Again to Someone Else With this function, you can quickly send the order you have just completed to another recipient. Click on the "Send Again" button that appears in the upper left-hand corner of the "Thank You For Your Order Page." It will take you to Checkout Step #1 to enter the new address. Since you have already entered Payment Information, you are only a few clicks away from completing your order.
You will receive an email confirming your order and a second email when your order is shipped from our distribution center. You may also check on your order by clicking on the "My Account" link, which appears at the top of each page, then click the "Order Status" link.
