How do I cancel an order?

We strive to process your order immediately after Checkout so you can receive your items as soon as possible. Once you have hit the "Purchase" button at Checkout, we begin to process your order.

If you decide after Checkout that you would like to cancel your order, please log in to your account using your email address and password. Click on "Order Status" then press the "Cancel" button.

If the "Cancel" button is no longer available, please call our Customer Service Team immediately. We will make every attempt to cancel your order, but are unable to guarantee cancellation once the order has proceeded to "Processing" status.

If the order has processed and shipped, please follow normal return procedures outlined in our Returns Policy to receive a full refund of product cost. Regretfully, we will be unable to refund shipping costs once the order has shipped.

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