Posted: 9:05:32 AM on 7/30/2009

Points Awarded: 1  (1 Rating)

Editor Jean V. says: Thanks for the question. A Wiki allows the community to directly create and evolve content without first being reviewed by editors who are responsible for the accuracy of the content. Conversely, the Fuze KB enforces that all changes to content go through the editorial review process you define as necessary, depending on who is using the particular content and how it is used. We are strong believers in the value of community-generated content that does not require editorial controls, but also believe that people often want to get to content they can count on as accurate and that a company will stand behind. Our upcoming release of Fuze Social is where we will extend highly integrated functionality that leverages open community dialogue.