Travel Awards
Your travel options are virtually limitless. Since you earn Extra Awards points, not air miles, you can travel on most major airlines with fewer restrictions.

How to redeem for travel, hotel and auto rental
For detailed descriptions of travel awards and points required for each or to redeem points contact the Extra Awards Redemption Center. Although there are no blackout dates with Extra Awards, we recommend that you book early for holiday travel.

Travel Rebate
When the rebate option is selected you are not required to use the awards travel service center to make your travel arrangements. You may make your arrangements with your own agent, or directly with a merchant. This award allows you to be reimbursed for your travel related services once travel is completed. To determine the value of rebates available on your program please contact the Extra Awards Redemption Center.

 •      To receive your rebate you must pay for the entire amount of the travel-related services to the same card or account from
         which you're redeeming the points.
 •      Once you complete your travel, you have sixty (60) days to claim your credit.
 •      The amount paid for the travel services must be equal to or exceed the rebate amount.
 •      Please allow 30 days for your credit to be processed if all eligibility requirements are met.
 •      Not valid for gas, food or other misc. charges.
  
When you complete your request, points will be immediately deducted and Global Credit Union will credit your account. Credit may be subject to verification of charges.
 

Air Travel Rules

 1. Air travel and travel-related services may be requested online through your financial institution’s Web site or by calling the travel center toll free at 877-909-1450. Actual travel must take place within 330 days after the reservation is made. Minimum or maximum stays may apply to certain air categories. Tickets for airline award seats are subject to availability and any terms or conditions imposed by the airline on travel dates specified by the account holder. Additional travel restrictions may apply at the discretion of your financial institution.

2. Any errors or discrepancies must be reported to the travel center at 877-909-1450 immediately or at a minimum, within 24 hours from the time of the ticket booking. E-mail requests will not be accepted. Any changes made after the ticket issuance could incur additional fees and/or penalties, jeopardize availability, and cause the fare to increase at the account holder’s expense except where those errors were made by us and reported by the account holder within the required 24-hour period. All voluntary changes at any time are subject to the program rules and could incur additional fees and/or penalties by the airline and/or the travel center. All airline tickets are non-refundable and redemptions are final. Points, credits, and cash refunds will not be issued for any changes or canceled travel arrangements.

3. Itinerary dates and/or departure/arrival times may be subject to change by the airline. The account holder may accept changes in the itinerary or the ticket may be canceled without penalty and points reinstated.

4. Travel insurance is available for select award types. Account holders are responsible for any fees associated with the purchase of travel insurance. Please speak to a travel agent at 877-909-1450 for additional details.

5. Tickets may be issued in any name designated by the account holder but the tickets and/or itinerary will be mailed/e-mailed to the account holder address on file with the awards provider within the 50 U.S. states only.
 
6. Tickets will be issued as e-tickets, either through e-mail or U.S. Mail. Paper tickets are subject to an additional processing and delivery charge. Additional costs, such as rush charges and/or traceable overnight delivery of awards, are at the account holder’s expense.

7. Round-trip ticket awards must originate from, and return to, the same airport.

8. International destinations are limited to select cities and are subject to change upon sixty (60) days advance notice.
 
9. Account holders may be responsible for paying any government-imposed security fees, airline fuel surcharges, or other airport, airline, and agent fees. Lost, stolen, or otherwise destroyed airline tickets or other travel certificates will not be honored or replaced. Awards may also be subject to local taxes and fees, which are at the account holder’s expense.