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  • 1. Does Global offer tips for protecting my identity? Views: 173
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    https://www.globalcu.org/fraud_prevention/index.php

  • 2. I was told I should alert my credit and debit card companies before traveling, why? Views: 265 Featured Content Updated
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    To help protect you and minimize possible fraudulent activity, Global Credit Union provides 24/7 fraud monitoring services for your credit and debit cards. If unusual activity appears on your account, it could result in a temporary risk block on your card. By notifying us ahead of time of your travel plans, you'll minimize the chance of your card being declined. Click here for ways to contact us. Or, to save you a call each time you travel use CardNav! What is CardNav? CardNav is a mobile a  More...
  • 3. Total account access Views: 538 Updated
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    Members with multiple Global Credit Union accounts can easily view multiple accounts or transfer funds online using eBranch. There are two transfer types to choose from with Total Account Access or Account to Account Transfer. Just pick the transfer type that is right for you, fill out the form, sign and return it. It's that simple. Total Account Access* Upon authorization, you can: View balances for all of your Global accounts on one screen Transfer funds between your Global accounts *The o  More...
  • 4. If my debit card is lost or stolen, am I liable for any charges that were made fraudulently? Views: 288
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    The most you would be responsible for is $50 on PIN transactions. If you report the loss or unauthorized use to Global within 2 business days. If the loss is reported after 2 business days you could be liable for as much as $500. If the transaction in question is signature-based, you will not be held liable for any funds lost. If you are calling from... and calling during these hours... Then call this number to report your card lost or stolen the local calling area of Spokane, WA 7 am - 6 p  More...
  • 5. How can I protect my information when I discard my old electronics? Views: 182
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    Old Electronics Could Hand Crooks Your Identity When discarding computerized electronics, such as PDAs, cell phones, and computers, you may be setting yourself up as an identity theft victim. How? By improperly erasing--or not erasing at all--your personal information from the device. Data deleted via the computer's recycling bin only erases the record of the file, not the data the file points to. With the right tools, deleted data often is still retrievable. Similarly, erasing data on cell phon  More...
  • 6. Tips for keeping your PIN private. Views: 158
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    Tip: Keep PINs Private Personal identification numbers (PINs) are everywhere. They enable users to access automated teller machines, make purchases with their debit cards, shop from home, and even unlock their car doors. For each access, it makes sense to choose the same number--which means something to you, but not to anyone else. But, remember, that increases your vulnerability should you divulge or lose your PIN. Never carry your PIN with you or write it on your card, and don't divulge it  More...
  • 7. How does signing my credit or debit card help protect me? Views: 146
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    There are several ways that signing your debit or credit card in permanent ink help protect you: 1. Most cards state above the signature panel that the card is not valid unless signed. A merchant can refuse to accept your card if it is not signed. 2. Thinking of writing See ID ? Think again. According to Visa and MasterCard rules, see ID is not a valid substitute for a signature and the merchant will have the right to refuse your card. Plus, it could actually make it easier for an identit  More...
  • 8. How do I dispute a charge on my credit or debit card? Views: 145
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    Please click this link to start the dispute form. You will need a valid email address to start this electronic signature document.
  • 9. How does a phone number protect me from fraud? Views: 143
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    If there is suspected fraud on your account(s) with Global Credit Union we'll call you to report it or, in some cases, to verify that you have authorized a transaction. A phone call can allow us to take immediate action to protect your account and personal information. So, do we have your current phone number(s) on file? If not, please log in to eBranch to send us your phone numbers or visit any Global branch. Please include mobile or secondary numbers you may want us to use. Worried about   More...
  • 10. Blocked card phone scam Views: 139
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    Some members have reported receiving automated calls stating that their Global Credit Union debit or credit card has been blocked or suspended and asking them to enter in their 16 digit card number. This call is not from Global Credit Union and the credit union does not use outbound automated call systems. Do not respond to the automated call . Global Credit Union is committed to protecting the privacy of your accounts and your personal information. There are constantly new scams attempting to g  More...
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.
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