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  • 1. Does Global offer tips for protecting my identity?
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    https://www.globalcu.org/fraud_prevention/index.php

  • 2. I was told I should alert my credit and debit card companies before traveling, why? Featured Content
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    Imagine checking into a hotel only to find out your credit card accounts have been frozen. Your card issuer will often block your card if unusual activity appears on your account. This is to help protect you and minimize possible fraudulent activity. So, be sure to call your credit and debit card issuers ahead of time to let them know you'll be out of town--especially if it's an international trip. That way, you won't be blocked from using your credit cards when you need them most. Click here   More...
  • 3. Total account access
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    Members with multiple Global Credit Union accounts can easily view multiple accounts or transfer funds online using eBranch. There are two transfer types to choose from with Total Account Access or Account to Account Transfer. Just pick the transfer type that is right for you, fill out the form, sign and return it. It's that simple. Total Account Access* Upon authorization, you can: View balances for all of your Global accounts on one screen Transfer funds between your Global accounts *The o  More...
  • 4. Blocked card phone scam
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    Some members have reported receiving automated calls stating that their Global Credit Union debit or credit card has been blocked or suspended and asking them to press “1” to activate it. This call is not from Global Credit Union and the credit union does not use outbound automated call systems. Do not respond to the automated call . If you receive this type of call or text please contact us immediately to report it. Global Credit Union is committed to protecting the privacy of your   More...
  • 5. Global members not affected by "Heartbleed" Security Vulnerability
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    Global members not affected by Heartbleed Security Vulnerability You may have heard in the news or read articles concerning the Open SSL “Heartbleed” bug that is currently affecting websites all over the internet. What is this all about? Heartbleed creates an opening in SSL/TLS, an encryption technology marked by the small, closed padlock and https: on Web browsers to signify that traffic is secure. The flaw makes it possible to snoop on Internet traffic even if the padlock had b  More...
  • 6. Tips for creating effective passwords:
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    Protect Your Password and Your Information Keeping your passwords safe and secure is the best way to keep your information from being seen and used by others. Here are some solutions to password security issues: Create different passwords for different accounts. Using the same password for all your accounts makes it much easier for a hacker to access your information. Use uncommon passwords. There are plenty of options on the keyboard to beef up your password, such as using uppercase and lowerca  More...
  • 7. How can I protect my information when I discard my old electronics?
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    Old Electronics Could Hand Crooks Your Identity When discarding computerized electronics, such as PDAs, cell phones, and computers, you may be setting yourself up as an identity theft victim. How? By improperly erasing--or not erasing at all--your personal information from the device. Data deleted via the computer's recycling bin only erases the record of the file, not the data the file points to. With the right tools, deleted data often is still retrievable. Similarly, erasing data on cell phon  More...
  • 8. Fraud text message scam
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    Global has just been informed of fraudulent text messages being sent to members to try and coax them into giving out personal information. Please DO NOT respond. Global Credit Union will never ask for your personal information over text message. The following fraudulent messages have been reported: Dear Lucky Winner. Your phone number has been awarded the sum of 800,000 USD, In the western union 2013 Promo .Kindly contact us via SMS with your winning number 98-928-8839 USD by replying this t  More...
  • 9. Why was my card declined?
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    We have seen an increase in fraudulent activity originating in New York and North Carolina since the beginning of May. To help protect your accounts, we have implemented a transaction limit of $275 for all Global credit and debit card signature based/ card present transactions . Any transaction that comes through as card-present for $276 or more will automatically be denied. Any internet or phone transaction originating in these areas will not be affected by this restriction. We are working t  More...
  • 10. Target Security Breach
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    Target announced a security breach which resulted in the possibility of 40 million credit and debit cards being compromised. We have received specific card numbers from MasterCard and Visa for those members who may be at risk, and we will be notifying them by letter starting Friday, December 20 th . We will specify on the letter when the card will be closed, and we hope to have their new card to them by that date. Please monitor your account activity and report immediately any fraudulent cha  More...
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.