When you're on our Web site, select Loan Servicing from the top menu bar.  Then click the Single-Family Loan button.  The system will prompt you to enter your user name and password.  If you are a first-time visitor to the online payment service, you must select the option to “Register. First-time users must register”.  After you are registered and logged into the site, click on Payment Options.  The system will prompt you to select Auto Pay - Recurring Draft or Auto Pay - This Month's Payment.  Follow the following steps to complete an online payment:

• Auto Pay Recurring Draft:  An authorization for Recurring Payment will appear after you have selected this payment option.  This authorization states that you are granting Kentucky Housing Corporation (KHC) to withdraw your payment from your bank account each month.  If you agree, click the Approve button.  The next step is to enter your banking account information checking or savings, routing number and account number.  You payment amount is automatically entered in for you.  If you want to add any additional principal to your payments, enter that figure under "Additional Principal".  If you have selected and entered in an additional principal amount, please understand that this will be drafted each month from your account.  Due Date of Next Payment will show you the month that you are actually paying for now.  The Next Draft Date is the date you want the payment to post at KHC.  We will receive and post this payment on the date that you select for this section or the next business day.  Please remember that payments are late after the 16th of each month and a late fee will be accessed to your account.  KHC will receive your payment on the Next Draft Date but it could possibly take up to 5 business days before it will clear your bank account.  After this information has been entered and completed, review the information that you have provided and if it is correct, hit the Next Button.  Another screen will then pop up asking you to verify your information, if it is correct, select the Submit Button.  And finally, the last screen will show you the information that you had entered, inform you to Print and Save for your Records and then select the Back Button.  You have now completed the process and your payment is now scheduled to draft from your bank account each month.
• Auto Pay This Month's Payment:  An authorization for This Month's Payment will appear after you have selected this payment option.  This authorization states that you are granting Kentucky Housing Corporation (KHC) to withdraw your payment from your bank account for this month's payment only.   If you agree, click the Approve button.  The next step is to enter your banking account information checking or savings, routing number and account number.  You payment amount is automatically entered in for you.  If you want to add any additional principal to your payments, enter that figure under "Additional Principal". Due Date of Next Payment will show you the month that you are actually paying for now.  The Next Draft Date is the date you want the payment to post at KHC.  We will receive and post this payment to your account on the date that you select for this section or the next business day.  Please remember that payments are late after the 16th of each month and a late fee will be accessed to your account.  KHC will receive your payment on the Next Draft Date but it could possibly take up to 5 business days before it will clear your bank account.  After this information has been entered and completed, review the information that you have provided and if it is correct, hit the Next Button.  Another screen will then pop up asking you to verify your information, if it is correct, select the Submit Button.  And finally, the last screen will show you the information that you had entered, inform you to Print and Save for your Records and then select the Back Button.  You have now completed the process and your payment is now scheduled to draft from your bank account.  You will receive an email confirmation of this transaction. 

** If you decide to cancel the Auto Pay Recurring Draft, you will need to send a letter in writing requesting to have this cancelled from your account.  Please send this information in as soon as possible (Before the next drafting date) to ensure that payment can be cancelled in time.  You may either fax your letter to (502) 564-5430, Attention:  Investor Accounting.  Or, you can mail your letter to Kentucky Housing Corporation (KHC) P.O. Box 4150, Frankfort, Kentucky 40604-4150.  Please include the date of your letter, your loan number or property address and sign the document (for security purposes).