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If a KB item does not answer your question, please use the Ask a Question link to open a support ticket.  Atttach dxdiag.txt files, screen shots, or other files to assist with your PC game issue by using the "Browse" button at the bottom of the Ask a Question screen.  You may attach files from both the Ask a Question and My Past Questions areas.  If your attachments are too large, please use PKZip or WinRAR. 

Once you have a support ticket, please use the link at the bottom of an email from Midway Support to correspond about the issue.  Using "Ask a Question" each time creates multiple support tickets and can lead to slower resolution.

Most Relevant Info in 'Rise & Fall (PC)'     Next>>   1 - 20 of 21 items
 Click on the item below that best resolves your inquiry.  If not found, click here for help.  
 1.  PC Game Common Installation Problems/FAQs Priority Item  
 2.  PC In-game Problems/FAQs (crashing, corrupted graphics, poor performance) Priority Item  
 3.  PC Game Controller Problems/FAQs Priority Item  
 4.  PC Game DirectX® Troubleshooting/FAQs Priority Item  
 5.  PC Game Sound Problems/FAQs Priority Item  
 6.  PC Game Launch Problems/FAQs Priority Item  
 7.  Rise and Fall: Civilizations at War (PC) Minimum System Requirements Priority Item  
 8.  Running Midway PC games on Windows Vista™ (non release OS steps)  
 9.  What are drivers and how do I update them?  
 10.  How do I contact Midway? (European Support)  
 11.  I get a Signal Out of Range, Out Of Scan Range, or Horizontal Frequency is Out of Range error message when launching the game.  
 12.  Rise and Fall: Civilizations at War Known Issues / General Troubleshooting  
 13.  Rise and Fall: Civilizations at War - Patch Notes  
 14.  What are the ports (TCP and UDP) that need to be open to play Rise and Fall online?  
 15.  Rise & Fall: Civilizations At War Game Intro  
 16.  Error message: "A possible lack of system resources has prevented this game from starting..."  
 17.  Rise & Fall EULA  
 18.  Error: "Your video card does not support vertex or pixel shaders"  
 19.  Rise & Fall Lobby Colors  
 20.  R6025 - Pure Virtual Function Call error when running Rise and Fall: Civilizations at War demo.  
1 - 20 of 21 items     Next>>