To access eStatements, you need either Microsoft Internet Explorer version 5.0 or higher or Netscape version 6.1 or higher to serve as your browser. You can download a free browser by accessing one of the links below.

 

Microsoft Internet Explorer: http://www.microsoft.com/windows/ie/

Netscape: http://channels.netscape.com/ns/browsers/default.jsp

 

In addition, you may need Adobe Acrobat Reader version 4.0 or higher, or a TIFF viewer, to view your documents.

 

NOTE: If you have trouble opening a document, you may see an error message indicating that you need to install a PDF viewer or a TIFF viewer.

 

• If you need a PDF viewer, you will see a window asking whether you would like to download a file or save it to disk. Cancel the window and install Acrobat Reader to view your statement. To install a free PDF viewer, open http://www.adobe.com/products/acrobat/readstep2.html in your browser and follow the instructions to download and install Acrobat Reader.

 

• If you are not able to open a TIF image file, you will need to install a TIFF viewer to see your document. To install a free TIFF viewer, open http://www.alternatiff.com/ in your browser and follow the instructions to download and install AlternaTIFF.