Monterra

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About San Mateo Credit Union

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Find out more about us, employment opportunities and how to contact us.

What is Monterra Credit Union's Routing Number?

Branch and ATM Information

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Where they are, when they're open and how to get there.

What holidays do you observe?

How can I change my PIN (Personal Identification Number) for my Debit or Credit Card?

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Our CDs/Share Certificates and things to consider when investing in one.

What are your Savings, Certificates, and Money Market rates?

Do you offer Share Certificates/Certificates with a variable interest rate?

Is my money safe in a share certificate?

Should I purchase more than one Certificate?

Checking and Savings Accounts

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Help in selecting and utilizing a checking and/or savings account that's right for you.

What are your Savings, Certificates, and Money Market rates?

How can I make deposits into my account?

What is the difference between my Current Balance, and Available Balance?

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What cards we offer and things to consider when selecting one.

What should I do if my card is misplaced or stolen and how much am I liable for?

What are the annual fees and interest rates of the different credit cards offered by Monterra Credit Union?

Do you have a special credit card for college students?

Why are the finance charges for cash advances I get with my credit card figured differently from purchases that I make with my credit card?

What should I do if I have a dispute or charge error with a merchant regarding a purchase made using my Debit or Credit Card?

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From home mortgages and home equity loans to personal loans, find out more about our loan offerings.

What types of loans does Monterra Credit Union offer?

How can I obtain a loan from Monterra Credit Union if I have bad credit or no established credit?

My loan was turned down because of an error on my credit report. Can I fix this?

How do I use a loan to pay off higher interest credit cards?

How are monthly payments computed for loans?

Membership at San Mateo Credit Union

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The ins and outs of becoming a member and the benefits to you for joining our credit union.

How can I find my member account number?

If I leave my present job, retire, or move out of state, do I have to close my account with Monterra Credit Union?

Online Services

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Answers to questions about online banking and online bill payment.

Does Monterra Credit Union use Short Codes for texting?

What is the difference between my Current Balance, and Available Balance?

Why am I getting a "Run Time" or "Missing Script" error?

What does it mean if I get a message that says the certificate has expired on your Web site?

What software, hardware and connectivity will I need to use your online services?

Other Products and Services

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From wire transfers to our youth page, find out more about our other products and services.

What are the fees to send out a Domestic or International Wire?

How long does it take a wire transfer to get to where it is sent?

Does Monterra Credit Union offer safe deposit boxes?

Does Monterra Credit Union have foreign currency for purchase or exchange?

Does Monterra Credit Union offer notary service?

3

We take our security seriously. What you need to know about our physical and online security.

How safe and secure is my Monterra Credit Union Home Banking and Monterra Credit Union Bill Pay account information?

How does encryption work?

What security precautions should I take for keeping my account information safe?