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The plan covers no more than 16 massage therapy visits per calendar year.
This benefit covers massage therapy only to improve or restore function lost due to:
- An acute musculoskeletal injury or illness.
- An exacerbation of a chronic musculoskeletal injury.
The plan covers massage therapy services only when prescribed by an approved provider type. Massage therapy is not covered for maintaining health, treating an ongoing chronic condition, or sessions longer than one hour. Services for chronic or ongoing conditions will be denied.
Only network massage therapists are covered. To find a network massage therapist, check the provider directory, or call Customer Service at 1-800-762-6004.
If you pay for visits because you haven’t met your deductible, those visits count toward the 16-visit limit. See definition of "limited benefit."
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