To be covered by UMP, a massage therapist must be a UMP network provider; see our provider directory to find a network provider.

UMP covers up to 16 visits per calendar year. UMP does not cover additional visits.

This benefit covers massage therapy only to improve or restore function lost due to:

• An acute musculoskeletal illness or injury.
• An exacerbation of a chronic musculoskeletal injury.

UMP covers massage therapy services only when prescribed for a diagnosed condition by an approved provider type. Massage therapy is not covered for maintenance of health, for treatment of an ongoing chronic condition, or for sessions longer than one hour.

Only network massage therapists are covered. UMP contracts with massage therapists through the Healthways WholeHealth network. The Healthways WholeHealth network provides access to massage therapists in other states as well as Washington. To find a network massage therapist either inside or outside Washington, check the UMP online provider directory, or call Customer Service at 1-800-762-6004.

If you pay for visits because you haven’t met your deductible, those visits count toward the 16-visit limit. See definition of "limited benefit."