KBID 915 Date Created: 6/1/2009 Date Modified: 1/11/2013
If there is a shortage of a specific drug that the network mail-order pharmacy, PPS, cannot control and it doesn't have the quantity your ordered, PPS will contact you to discuss your options for obtaining your prescription(s).
The certificate of coverage (COC) for the member's plan (UMP Classic or UMP CDHP) is the source of coverage provisions offered under the plans. If information given here is inconsistent with the applicable COC, the rules in the COC will apply. Also, the COC may have additional information on this subject.
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