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                                  Important Messages: updated 11/03/08 4:50 PM

 Attention Members with NetZero and Juno email address: We have been advised that there is an issue with both providers that is blocking our email to you.  A firm date when this issue will be resolved has not been received. 
To ensure timely delivery of email related to home banking and bill pay, we recommend that you key in a different primary email address, if you have one. 

 WPCU Credit Card holders: please DO NOT use Bill Pay to make your WPCU credit card payments. Please refer to Q/A # 3 below.

WPCU Bill Pay users: Payee data must be 100% accurate to prevent a Returned Item Fee of $25.00.

Most Relevant Info For All Categories
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 Click on the item below that best resolves your inquiry. 
 1.  What are Bill Pay Returned Items? Priority Item  
 2.  What is Wright-Patt Credit Union's ABA number, also known as a Routing Number? Priority Item  
 3.  How do I pay my WPCU Credit Card now that you brought it "in-house"? Priority Item  
 4.  Why can't I login to your site? Priority Item  
 5.  What if I forget my password and/or have been locked out of Online Banking? Priority Item  
 6.  How do I use the Link-Forgot Password? Priority Item  
 7.  What is Wright-Patt Credit Union's Funds Availability Policy for deposits made through ATMs? Priority Item  
 8.  What types of savings and checking accounts does Wright-Patt Credit Union offer? Priority Item  
 9.  What are the Regulation "D" Account Limitations? Priority Item  
 10.  How do I close my account with Wright-Patt Credit Union? Priority Item  
 11.  How do I access eStatements? Priority Item  
 12.  What can I do when attempting to access my online account history, I receive the following message-"An error has occurred contact your system administrator: home@wpcu.coop"? Priority Item  
 13.  What are my options for contacting Wright-Patt Credit Union? Priority Item  
 14.  What is WPCU On-Line? Priority Item  
 15.  Is the login on the homepage secure? Why don't I see a padlock icon in my browser or https in the address? Priority Item  
 16.  An issue with my router is preventing me from accessing my online banking account. How can I reset my router? Priority Item  
 17.  Is WPCU affiliated only with the military? Priority Item  
 18.  How do I edit a recurring payment on Bill Pay? Priority Item  
 19.  How do I navigate your website? Priority Item  
 20.  An issue with my Cable or DSL Router is preventing me from accessing my account online. How can I reset my router? Priority Item  
 21.  In what order do checks clear my account?  
 22.  Life Insurance calculator to help you determine how much life insurance you really need.  
 23.  Roth vs. Traditional IRA calculator to help you determine which type of IRA is best for you.  
 24.  Can I reorder checks online?  
 25.  Amortizing Loan calculator to compute what your monthly payments will be.  
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All information provided through this site is intended to be accurate. However, there may be inaccuracies at times, which we will make every attempt to correct when found. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.