Some things about banking have remained the same for decades. Members want a safe and sound institution that they know will protect their money and that will provide trusted help in reaching financial goals. Thanks to our terrific staff, we’ve been doing that for 58 years.

Other expectations have changed. That old clich√© of limited “banker’s hours?” – forget it!  Busy lives demand a need for access to services 24 hours a day via a whole host of devices large and small. We’re spending a lot of time thinking about how we can extend our well-known service into the digital banking world. What does outstanding service mean when delivered on a website? From social media channels? In an app? How can WSECU respond quickly to changing consumer needs and habits?

We have some great things on the horizon this year, including a completely revamped website coming this spring. Defining and implementing excellent service digitally takes two parties: your credit union and you. We’re ready to listen so don’t hesitate to share your ideas and comments about how we can continue to meet your needs in this on-the-go world. That’s a cooperative in action.
Happy New Year!