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  • 1. How do I sign up for emails about AAA products and services? Views: 73 Public
    When you create an online account, you’re automatically registered to receive email communications. You can manage your communication preferences from your online account under the option labeled: “ Update Communications Preferences ”.
  • 2. I am receiving too much mail from AAA. How do I stop some or all of the mail from being sent to me. Views: 70 Public
    You can maintain your mail communication preferences by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page . You will need to click on My Profile on the left side of the screen and then click on Communication Preferences. Select your preference by category, remove the checkmark in the box next to Email, Phone or Mail that you wish not to receive. After you uncheck next to the items you wish to remove, please click   More...
  • 3. How do I register my membership number or insurance policy? Views: 67 Public
    Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membe  More...
  • 4. Will I receive emails from AAA? Views: 65 Public
    When you register your email address, you are automatically registered to receive emails with AAA advice about savings, travel, advocacy, safety and security topics. Members who create a My Account on AAA.com automatically will be registered to receive emails. Members are able to unsubscribe at any time by clicking on the unsubscribe link at the bottom of any AAA email, which will take you to My Account to unsubscribe or by clicking on My Account, logging in and then clicking on My Profile from   More...
  • 5. How do I sign out of the AAA.com website? Views: 64 Public
    At the top of most AAA.com site pages, you should a blue circle with the initial of your first name. Click the circle and a drop-down menu will appear. At the bottom of the list, you should see Sign Out. You will see the next screen will state “You have successfully logged out”. You will automatically be logged out after 20 minutes of inactivity. For security purposes, we have removed the option to remain signed in.
  • 6. I am having problems with my online account User ID/password. What should I do? Views: 63 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did n  More...
  • 7. Why am I not receiving the emails I requested? Views: 62 Public
    Please check your Communication Preferences by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page . Click My Profile on the left side of the screen and then click on Communication Preferences. Select your preference by category and click on Update Preferences . If you still are not receiving the emails you signed up for, please check your spam folder in your email account.
  • 8. How do I unsubscribe from email communications from AAA? Views: 56 Public
    An unsubscribe link appears at the bottom of every email communication we send. When you click on the unsubscribe link, you will be asked to go to My Account to change your communication preferences. You can unsubscribe by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. Click My Profile on the left side of the screen and then click on Communication Preferences. Select your preference by category, put a checkma  More...
  • 9. I forgot my User ID/password. What do I need to do? Views: 48 Public
    You can reset your password by clicking on “Sign In” from the top right corner of any page. Once on the “Sign In” screen, please click “Forgot User ID or Password? ” to start the recovery process of your User ID and reset your password. You will need to select the product to use whether: Membership or Insurance. Please enter the following information for whichever product you need: Your name Your membership/insurance policy number The ZIP code where you re  More...
  • 10. How do I create a User ID and Password? Views: 46 Public
    Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To cre  More...
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