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Most Popular Content in Roadside Assistance
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1.
Where can I find the Roadside Assistance policy for towing? Views: 76
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more
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2.
What is the limit for roadside assistance calls under my AAA Membership? Views: 76
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA for service, but must be prepared to pay the service provider for services rendered. These service limits enable AAA to continue providing reliable, high-quality, cost-effective roadside assistance. Consult the member handbook for more details More...
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3.
I have locked my keys in my car. Will AAA come to unlock the vehicle? Views: 70
Yes. One of the benefits of AAA is the Vehicle Lock-out and Locksmith Service. For complete details of this membership benefits, click here to view the Membership Handbook.
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4.
How do I get reimbursed for towing or vehicle lockout services? Views: 63
If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. The preferred method for faster review is to submit online at AAA.com/Roadside . You may also submit via US mail: Attn: ERS Back Office, AAA, P.O. Box 200, Dearborn, MI 48121 Complete the Road Service Reimbursement Form (located at AAA.com/Roadside ) and mail it with the original paid receipt to AAA. Receipt mu More...
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5.
Would my golf cart be eligible for Roadside Assistance under my plan? Views: 61
If you have a Classic, Plus or Premier membership, a golf cart is eligible for Roadside Assistance for towing and extrication and winching, as long as they are accessible from the roadside. For further details/restrictions, please refer to the membership handbook .
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6.
What is AAA Mobile Battery Service? I thought jump starts were already one of my benefits. Views: 57
AAA Mobile Battery Service has competitively priced replacements for most vehicles right on our trucks! You'll receive: Free testing of your present battery and electrical system Free delivery and installation in most vehicles Competitively priced, genuine AAA branded batteries Backed by a nationwide 3-year free limited replacement warranty When an AAA member calls for assistance or submits a request online and the problem is believed to be battery-related:, a Battery Replacement Service van More...
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7.
If I have used up my allotted service calls before my membership year is over, how do I obtain more service calls? Views: 55
To help control membership dues, AAA has an annual limit on roadside assistance usage per member. Consult the member handbook for more details regarding your allotment. If you have exceeded those service calls prior to the end of your membership year, you can still receive roadside service. However, you will be charged special, pre-negotiated AAA rates that are lower than you would pay if you weren’t an AAA Member. Payments by cash or your personal check are acceptable, and your speci More...
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8.
Can I get fuel delivery in my area? Views: 51
As long as you have an AAA membership, fuel delivery is a part of the membership benefits. If your vehicle runs out of fuel, a limited supply will be delivered, if available, to enable you to reach the nearest service station. Classic members will be charged the current pump price for fuel. Plus and Premier members will receive a sufficient amount of fuel to reach the nearest open service station at no cost. If you require diesel fuel, please request it when you call for service, as it may not More...
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9.
How many miles of free towing do I receive with my membership? Views: 50
AAA will travel any distance to get to a stranded member. Your vehicle will be towed to either the service provider’s repair shop or up to the following number of miles without charge in any direction from the place of disablement to a destination of your choice. Of course, any repairs or additional towing for the same breakdown will be at your own expense. The following provides the towing miles for each available membership level: AAA Classic: You receive tows up to 5 miles each AAA Plus More...
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10.
How do I determine the date of the AAA battery on a car I purchased? Views: 47
On the AAA battery there should be a sticker with a single letter and a single number. The letter represents the month that the battery was manufactured and the number represents the year. See below. A=Jan B=Feb C=March D=April E=May F=June G=July H=Aug J=Sept K=Oct L=Nov M=Dec 0=2010 1=2011 2=2012 3=2013 4=2014 5=2015 6=2016 7=2017 Please keep in mind that the AAA battery warranty is not transferrable so it would be void if it was installed in a vehicle that you purchased.
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222
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