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  • 1. What do I need to know about my online payment options for auto insurance? Views: 108 Public
    Allowable forms of payment are personal checking accounts, VISA, Mastercard, Discover and American Express credit cards or debit cards that have a VISA or Mastercard logo. If you are paying by check, you will need your bank’s routing number and your checking account number, which you can find at the bottom of your checks. You will not have to provide a check number. For credit/debit card payments, you will need the card number, expiration date and security code (the three-digit code lo  More...
  • 2. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 100 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
  • 3. Can I pay my insurance bill online? Views: 94 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
  • 4. Where can I mail my payment? Views: 82 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 5. I made a payment weeks ago, but I just received a notice from AAA that indicates you did not receive my payment. What happened to my payment? Views: 55 Public
    Paying by telephone or through online payment services should never take longer than three days to appear and validate in our systems. Usually this notice indicates your payment was not made on the AAA website, but through a third-party website, such as your bank, CheckFree, Quicken, etc. AAA currently does not directly connect with these third parties, which may result in a payment taking as long as 21 days to reach us. If you have any doubt about where your payment was made, please call the   More...
  • 6. Do I have to re-enter my information to make a payment? Views: 53 Public
    No. A benefit of creating an online account is that some information will automatically be entered.
  • 7. Can I combine my online payments? Views: 47 Public
    Yes. If you’ve registered multiple auto or home insurance policies to your online account, you have the option to pay more than one policy at a time by selecting the Combine Payments option. The system will process each policy payment separately, so you will receive a confirmation number for each payment.
  • 8. Is there a charge for using online payment services? Views: 44 Public
    AAA does not charge a fee for you to make a payment through telephone or online payment services.
  • 9. How long will it take for my online payment to show in your system? Views: 42 Public
    It can take up to three days for the accounting process to be complete. Your successful payment will be credited as paid in our system as the date and time your payment was made and you received a confirmation number. Please note that due to the three day turnaround, if you attempt to verify your payment online or the automated phone system, recent payment activity may not yet be reflected in the amount(s) owing. If you make a payment through your own internet bill payment service, it may take l  More...
  • 10. Is there an option to save my payment information to be used for future transactions (i.e. payment data is stored for use on next payment)? Views: 40 Public
    At this time, AAA does not store or retain any customer payment data for insurance products.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222