Your request is being processed...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can applicants redeem for cash back and other options?
Yes, members can redeem for cash back (deposited into their account or as a statement credit), gift cards or merchandise. Statement credits are issued via a credit to their Account by accessing the Rewards Center at acgcardservices.com . A credit will be a More...
-
How do I use AAADrive?
Once you’ve installed AAA Mobile App on your smartphone and registered in AAADrive , AAADrive will sense when you are in motion and will capture the relevant journey details. Just take your phone with you and make sure your GPS/Location Services for More...
-
I’m concerned about my privacy. What data is captured and used by AAADrive?
The data collected from AAADrive is used to help AAA members and insurance customers learn more about their driving habits and patterns to improve driver safety; it serves as the foundation for ACG’s usage based insurance discount program. Data cap More...
-
When I complete a journey, why are my journey details not immediately updated?
Based on data connection, signal strength and ability for the smartphone to send data, there might be a delay after journey completion for the journey details to appear on your dashboard. There are notifications My Journeys screen that indicates unsynced j More...
-
What is AAADrive?
AAADrive is a powerful smartphone based tool in the AAA Mobile App that measures your driving habits and produces a safe driver score. Enrollment in AAADrive is free to all ACG members and insureds. AAADrive usage will help to improve the safety of our roa More...
-
How do I remain qualified for the AAADrive Insurance Discount?
When your renewal policy is generated, ACG will check to see how many miles and journeys were recorded in the previous 120 days. Each participating driver must record at least 1,000 miles and 25 journeys using AAADrive over the 120 day evaluation period to More...
- What is Approved Auto Repair (AAR)?
Approved Auto Repair is a AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certifi More...
- What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
- What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000-mile warranty for parts and labor on work done (for most repairs, More...
-
Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment More...
- How do I add my Auto or Home insurance products to My Account?
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the p More...
- Why can't I see my policy?
Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.
- Why can't I pay my insurance policy bill online?
Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a spec More...
-
I forgot my User ID/password. What do I need to do?
The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills More...
-
I am having problems with my online account User ID/password. What should I do?
The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bill More...
-
How do I register my membership number or insurance policy?
Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. More...
-
How do I cancel my membership?
To cancel your entire membership , including associates, anytime during your membership year , please call the Member Service Center at 866.968.7222 to speak with one of our Customer Service Representatives .
-
How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create New Online Account option. You can create your More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
- Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...
- Can I combine my online payments?
Yes. If you’ve registered multiple auto or home insurance policies to your online account, you have the option to pay more than one policy at a time by selecting the Combine Payments option. The system will process each policy payment separately, so More...
-
Where can I find your Roadside Assistance policy with regard to towing?
For complete details of our Roadside Assistance, please review our Member Handbook. You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extre More...
-
What is the cost of towing if I have gone over my plan's towing limit for a single tow?
Members are charged $4 per mile once they exceed the mileage included in their membership plan.
-
Would my golf cart be eligible for Roadside Assistance under my plan?
If you have the Premier RV plan, a golf cart is eligible for Roadside Assistance for towing and extrication and winching, as long as they are accessible from the roadside. For further details/restrictions, please refer to the membership handbook .
-
What is the limit for roadside assistance calls under my AAA Membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a four-call limit on roadside assistance usage. Each member is eligible for four (4) service calls pe More...
-
How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provi More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course by More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise™ a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered throu More...
-
Where can I find information on European Rail passes?
You will need to contact a AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressive More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 65 different clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visit More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
|