Knowledge Base

AAA Dollars earned through the AAA Dollars Mastercard program can be redeemed for AAA Rewards Cards, merchandise, merchant gift cards, statement credit or charitable donation.

Yes, you'll receive a 20%-40% bonus when redeeming AAA Dollars for a AAA Rewards Card. AAA Rewards Cards are available in four amounts. 50 AAA Dollars earn a $60 AAA Rewards Card, 100 AAA Dollars earn a $120 AAA Rewards Card, 200 AAA Dollars earn a $25 More...

Use your AAA Rewards Card at participating AAA Clubs to purchase AAA Memberships and other products and services; some exclusions may apply. AAA Rewards Cards can only be accepted for the following transactions thru your local AAA branch: Membership Dues A More...

AAA Dollars awarded but not redeemed will expire at 11 pm Central Time on the last day of the calendar quarter that is five (5) years from the date on which they were earned. AAA Dollars are redeemed or expire on a first-in, first-out basis, so that the A More...

You can access the AAA Dollars ® Mastercard® and AAA Dollars ® Plus Mastercard® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credit Card u More...

AAR facilities are required to provide members with: Free maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000-mile warranty for parts and labor on work done (for most repairs, More...

As long as the sign reads, Approved Auto Repair.

Approved Auto Repair is a AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certifi More...

AAA has an ongoing facility service evaluation feedback system in place. The quality of service our members receive is constantly monitored. If you wish to file an Approved Auto Repair complaint or extend a compliment, please contact the ERS Product Specia More...

AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...

If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the p More...

Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.

Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a spec More...

Yes. For specific details and options, please see the following related FAQ items.

Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to “My Account”. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto More...

Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...

Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment sched More...

Allowable forms of payment are personal checking accounts, VISA, Mastercard, Discover and American Express credit cards or debit cards that have a VISA or Mastercard logo. If you are paying by check, you will need your bank’s routing number and y More...

If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...

If you received a confirmation number and an email, your payment was successful. Please note that a successful payment may be reversed for such reasons as insufficient funds in your checking account or your credit card balance having reached its maximum li More...

Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course by More...

Yes! Roadwise Review: A Tool to Help Seniors Drive Safely Longer, is a CD-ROM that measures eight physical and mental abilities shown to be the strongest predictors of crash risk among older drivers and provides feedback to guide the user's decision a More...