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  • Knowledge Base
  • 1. When will my AAA Battery Warranty expire? Views: 10182
    The AAA Battery provides a 72-month limited warranty. If the battery exhibits manufacturer defects during the first 36 months, the battery will be replaced at no charge. If the battery exhibits manufacturer defects from 37 to 72 months, you may purchase a replacement AAA battery at a discounted price . Click Here to learn more about the AAA Mobile Battery Service Warranty.
  • 2. How do I place a warranty claim? Views: 2360
    To place a warranty service request, you may contact AAA via the AAA Mobile App, AAA.com or by calling 1-800-AAAHELP. You may also visit your local AAA company-owned Car Care Center or select Approved Auto Repair Facilities that carry the AAA Battery. In order to submit a claim, you will need proof of purchase. Click here to learn more about the AAA Mobile Battery Service Warranty.
  • 3. Is the AAA Battery Warranty transferable? Views: 1640
    No. The battery is only warranted to the original purchaser and is non-transferable. In the event of vehicle sale or title transfer, the warranty will not transfer to the new owner. Click here to learn more about the AAA Mobile Battery Service Warranty .
  • 4. This battery is only three years old. I thought batteries were supposed to last much longer. Views: 1634
    Today’s vehicles use many more battery-powered items, increasing the demand on the battery life. Most batteries in North America last three to five years. Severe temperature fluctuations can diminish the life of any battery as well. Click here to learn more about the AAA Mobile Battery Service Warranty .
  • 5. The battery isn’t working. Why can’t you replace it? Views: 1621
    Before replacing a battery, we need to make sure that it is a failed battery, rather than just a discharged one, or a different issue altogether which is affecting the battery. A drained battery is likely due to an interior light left on, overuse of accessories or possibly a different issue with the vehicle that is adversely affecting the battery. The test results will tell us if there is a problem or if your battery simply needs recharging. Think of your battery as being similar to a cell p  More...
  • 6. Why is my battery dead? I just bought it recently? Views: 1301
    Leaving your lights on or a door open, using a lot of accessories like iPod or DVD players, or infrequent/short drives are occurrences that will drain your battery. You can minimize the drain on your battery by reducing the number of these occurrences. A charging unit, such as the AAA Battery Tender, may be helpful in keeping your battery healthy. Click here to learn more about the AAA Mobile Battery Service Warranty .