If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. 
 
To obtain reimbursement, follow these steps: 

  • Go to the AAA.com website, click on Contact AAA in the top right corner of any page. Click on AAA Road Service Reimbursement Form under Reimbursement & Claim Forms. You can also call to request a copy of the form at 800.222.1134 or pick up a copy at a nearby branch.  To find a branch near you, click here.
  • Complete the form and mail it with the original paid receipt to AAA. Receipt must be fully paid in the member’s name receiving service.

Requests for reimbursement must be submitted to AAA within 60 days of the date the service was provided.