There are three ways to file a formal complaint regarding your AAA service or membership.
  1. You can contact our Member Experience Department directly at 1-800-272-2877. Experienced representatives are available to assist you Monday-Friday 8:30 am to 5:00 pm PST
     
  2. You can contact our Emergency Road Service or Membership Departments to have the representative file a complaint case. 
    1.  The Emergency Road Service Department can be reached at 1-800-222-4357.  Representatives are available to assist you 24/7.
       
    2. Membership can be reached at 1-800-922-8228.  Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST.
  3. You can speak with a representative at your local AAA branch to file a complaint case.
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