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  • 1. What DMV services are available at AAA branches in California? Views: 25185 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate p  More...
  • 2. How do I access my AAA Credit Card account online? Views: 15461 Public
    If you have the new AAA Preferred Rewards Visa ® Credit Card issued by Comenity Capital Bank (available in California, Nevada and Utah), click here: https://Comenity.net/ AAARewards If you have the AAA Member Rewards Visa ® , AAA Worldpoints ® Visa ® , or AAA Gas Rebate Visa ® , c lick here: http:// www.aaanetaccess. com/ .
  • 3. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period? Views: 12682 Public
    Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Roadside Assistance , become available to Members only after the wait period is complete. However, you can pay a $75 fee to waive the waiting period and get help right away. Safety situations will always be handled with the highest attention. In these exceptional situations we may waive the waiting   More...
  • 4. How do I file a complaint regarding my AAA Membership or service? Views: 10690 Updated Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357. Representatives are available to assist you 24/7. AAA Member Servi  More...
  • 5. How do I cancel my membership? Views: 10271 Updated Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 6. What are the primary differences between the Classic, Plus, and Premier levels of AAA Membership? Views: 8969 Public
    AAA has three levels of membership: AAA Classic Membership Provides 5 miles of towing per breakdown incident. Members will be responsible for the payment of additional costs and expenses of tows that are in excess of 5 miles. Up to $50 reimbursement for car locksmith services AAA Plus Membership Provides 100 miles of towing per breakdown incident Up to $100 reimbursement for car locksmith services Free fuel and delivery AAA Premier Membership Provides 200 miles of free towing for one service cal  More...
  • 7. Does my AAA Membership cover my whole family? Views: 8665 Public
    Yes, but additional family members must each be enrolled as an Associate on your AAA Membership account. Primary Membership - The Primary Member is the first person in the household to join AAA. Membership includes roadside assistance and all other AAA services and benefits. Associate Membership - Associate Membership is available to family members who reside in the same household as the Primary Member and/or dependent students who are away at school. Associate Members receive the same services   More...
  • 8. How do I pay my AAA Insurance bill online? Views: 8218 Public
    To pay your AAA Insurance bill online, visit https://csaa-insurance.aaa.com/paymybill and follow the instructions on screen. You may choose to make a one-time payment or create a MyPolicy account to make payments, manage autopay, and save payment methods. On the Dashboard or Payments screens, locate the policy for which you'd like to make a payment and select the arrow. Confirm or edit the payment amount. You can choose to pay the minimum due, the full amount, or enter a different amount. Se  More...
  • 9. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 7951 Public
    We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. To request online: Please sign in to your online account . Once you are logged in, click on Request Replacement Card. You'll be asked to confirm your request. (You can also print a temporary card to use until your new one arrives, or download your digital card from the AAA   More...
  • 10. How do I add additional people to my AAA Membership? Views: 7834 Public
    You can add family to your Membership at any time. To add an Associate online, l ogin to your account . (You will need an online account to do so.) If you are having issues adding an Associate Member online or prefer to speak to a representative, please call AAA Member Services at 800-922-8228. Note: Associate Members must reside in the same household as the Primary Member. College students can be Associates as long as their primary residence is the same as the Primary Member's. All Membersh  More...