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1.
What DMV services are available at AAA branches in California? Views: 20718
AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate p More...
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2.
How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 16399
We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. For a more streamlined process and immediate access to your Membership card, add a card to your phone’s Wallet app. Simply log in to your online account and choose either the Google or Apple Wallet links. This digital card is a valid proof of Membership for all AAA servic More...
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3.
How do I cancel my membership? Views: 16609
AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
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4.
How can I file a claim? Views: 13420
If you have been involved in an accident and need to file a claim please visit AAA Claims .
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5.
If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period? Views: 14658
Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Roadside Assistance , become available to Members only after the wait period is complete. However, you can pay a $75 fee to waive the waiting period and get help right away. Safety situations will always be handled with the highest attention. In these exceptional situations we may waive the waiting More...
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6.
How do I file a complaint regarding my AAA Membership or service? Views: 13259
There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357 (1-800-AAA-HELP). Representatives are available to assist you 24/7. More...
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7.
Does my AAA Membership cover my whole family? Views: 12000
Yes, but additional family members must each be enrolled as an Associate on your AAA Membership account. Primary Membership - The Primary Member is the first person in the household to join AAA. Membership includes roadside assistance and all other AAA services and benefits. Associate Membership - Associate Membership is available to family members who reside in the same household as the Primary Member and/or dependent students who are away at school. Associate Members receive the same services More...
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8.
Can I renew my driver’s license at a AAA branch? Views: 12018
AAA is committed to assisting Members with some of life's every day activities. At this time, AAA does not offer any type of driver’s license services in our branches in most states*. See all AAA DMV Services See all MVD services at AAA in Arizona . *Note: AAA locations in Montana are able to assist with MVD services including driver's license and ID services.
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9.
Can AAA unlock my house? Views: 8294
AAA Premier Members are covered for up to $150 in locksmith reimbursement expenses to help unlock your home or vehicle.* Requesting reimbursements from AAA is easy. Just follow these instructions . *AAA Premier Members are entitled to Home Lockout Service, which is available only for the residence on file for the primary AAA Premier Member and applies only to locks that provide access into and out of that residence. AAA does not reimburse for Home Lockout Service to change locks for any reason ot More...
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10.
How do I install my Digital Membership Card? Views: 8931
AAA has developed a new way to have your AAA Membership card with you always and everywhere - in your phone. Log into your online account: https://mwg.aaa.com/my-account and click on the appropriate button for your phone type. Once you click the button follow the steps provided by your phone. Now you are all set and the card will automatically update at renewal and any changes you make to your account.
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