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Thank you for contacting AAA. While we hope you'll continue enjoying the benefits of AAA, we understand if you need to cancel your membership. Here’s what you need to know:


How to cancel via phone:
Call 888-853-0624

Hours: Monday - Friday, 9:00 AM - 5:30 PM PT
 

To cancel automatic renewal online:

1. Log into your AAA online account.
2. In the main Membership section (often highlighted), select the "Manage" option.
3. From the menu (usually on the left), choose "Automatic Renewal".
4. Click the Automatic Renewal toggle switch to the "Off" position. This action will prevent future automatic charges.

To request cancellation of Membership online:

This is the first step in the process. A Member support team member will contact you to complete the cancellation request.

1. Visit our online question and feedback submission form.
2. Provide your details in the provided fields.
3. In the Content of your inquiry box, provide the following additional info  to help us process your cancellation request:
   - Home zip code
   - Are you the primary membership holder?
   - Reason for cancellation
4. Click or tap the Next button, and then the Submit button.

How to cancel in a branch:
You may visit your local AAA branch to process your cancellation.

• To find your local branch, click here: AAA Mountain West Group branch locations

Refund Policy: You might be eligible for a pro-rated refund for the unused portion of your membership if you cancel mid-term, but only if both conditions below are met:

• You have not used Emergency Road Service during your current membership term.
• You have been a member for at least 60 days before requesting cancellation.