If you're encountering issues signing into your online account on AAA.com, try these troubleshooting steps:
Common Login Mistakes:
- Check User ID: Your User ID is the email address you used when you initially registered your account.
- Check Password: Passwords are case-sensitive, so ensure your Caps Lock key is off and you're using the correct capitalization.
- Avoid Auto-fill: Try manually typing your email and password, as saved auto-fill data can sometimes be incorrect or outdated.
Forgotten Login Information:
- Forgot Password?: Use the "Forgot Password?" link on the login page to reset it.
(See FAQ: "How do I reset my password on AAA.com?")
- Forgot Email Address?: If you don't remember the email address used for your account, you can request assistance online or call (888) 929-2911 for help.
First-Time Users:
- If you haven't set up online access before, go to the AAA Login page and choose the "Create an Account" option.
Wrong Regional Website?
- AAA websites are regional. If you think you might be on the wrong site, visit AAA.com/stop. Enter your home ZIP code, and you'll be directed to the correct AAA site for your location.
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