Advantis Online Banking only supports the most current versions of Safari 7 and 8. You may use older versions, however you should expect to experience intermittent issues that we will be unable to resolve.
Browser Settings
- Open the Preference window by choosing Safari > Preferences or hit the Command key plus the comma key
- Within the window, select the "Security" icon on the top row and ensure that the following is true:
- Checked: Enable plug-ins
- Checked: Enabled JavaScript
- Unchecked: Block pop-up windows
- Within the window select the "Privacy" icon on the top row and under the "Block cookies" optin make sure "Never" is selected
Deleting the Cache:
- Choose Safari > Reset Safari...
- Uncheck all options except for "Clear history" so that it is the only option remaining
- Click the "Reset" button
Deleting Cookies Only:
- Choose Safari > Reset Safari...
- Uncheck all options except for "Remove all website data" so that it is the only option remaining (Note: This will remove all cookies from the browsers, not just the ones belonging to the online banking site)
- Click the "Reset" button