If you tell us within two (2) business days after you learn of the loss or theft of your card or access code, you can lose no more than $50 if someone uses your card or access code without your permission.

If you do NOT tell us within two (2) business days after you learn of the loss or theft of your card or access code, and if we can prove we could have stopped someone from using your card or access code without your permission if you had told us, you could lose as much as $500.

If you suspect that your check card is lost, stolen, or is being used fraudulently, please call (503) 785-2528 or (800) 547-5532 immediately.