We strive to process your order immediately after Checkout so you can receive your items as soon as possible. Once you have hit the "Place Order" button at Checkout, we begin to process your order.

If you have made a mistake when entering your order, please contact our Customer Service Team by phone or chat and we will make every attempt to correct the error before your order ships.

We are unable to guarantee cancellation once the order has proceeded to "Processing" status.

If the order has processed and shipped, please follow normal return procedures outlined in our Returns Policy to receive a full refund of product cost and associated sales tax. Regretfully, we will be unable to refund shipping costs once the order has shipped.

If you are having difficulties, please contact our Customer Service team.