If you receive the message that your email address is already in use you have either placed an order as a Registered User or checked out as a Guest in the past.

To access your account, click here and enter your email address.  You will be emailed a link to an account page with all of the Login IDs associated with your email address.

Next, select the account you wish to access and update your password for. Once you have clicked on the account you will be directed to this page:

Enter a new password and confirm the password then click 'Submit'

You will then be directed to the Log In page where you will enter your email address and your new password:

If you have any issues, click here to contact our Customer Service Team.