1. Login to EDMS and click on the Account Management tab
  2. Retrieve the account record using the "Search" option with the known search criteria. Once you have entered in the search criteria, click on the magnifying glass.  **If you are researching a returned email notification you will need to search using the bad email address**
  3. Click on the Edit Account Icon (pencil image) to open the Customer's account for editing
  4. Click on the "Email" input field (for eStatements) and/or the "e-LERT Email" input field (for e-LERTs) and enter the new email address
  5. Be sure that if the member has eStatements and you are updating the "Email" input field that the appropriate "Send To" box is checked as well (ex. Email=Primary, Alternate Email 1=Alt 1, Alternate Email 2=Alt 2)
  6. Click on the "Save" button at the bottom of the page to record the new email address
  7. Once you click "OK" on the "Member Saved" pop up page you will be returned to the Account Management screen to search for the next account
  8. Log out of the system if you are leaving your terminal