The reply feature is one of the most valuable features of the Crisis Notification System and builds the critical "Who's Missing" report for each outbound message. The reply feature allows disaster coordinators and team leaders to see who has received the emergency message and able to respond. When a critical message is sent, employees can respond to the system with a click on the link in the outbound email or reply to the SMS message with the acknowledgement code. The Crisis Notification System will then record them as accounted for. The voice system will also track whether the call was answered, busy, answering machine or no answer and record in CMNS reports. You can also send emails and SMS without the reply feature tracking.

More information on the reply feature and the "Who's Missing" Report can be found in the Exigent911/CMNS Online User's Manual