Although we do not offer MasterCard, their is a possibility that some VISA cards may have been compromised, too.  Therefore, we are more closely monitoring  transactions.  If we find that compromised cards are having fraud activity then we will reissue the compromised block of cards. 

What you can do

  1. Carefully monitor past and future statements and report any suspicious activity.
  2. Be advised, the compromised information was on your card and not your identity.
  3. Understand that you are not responsible for fraudulent activity on your card.  Should you see unauthorized activity on your account, once it is reported any and all funds will be refunded.
  4. Be advised, we are lowering the threshold for monitoring transactions and therefore, you may be questioned more than normal when using your card due to the added security. 
  5. Be advised, we are taking every possible precaution to protect your privacy and credit.

Other things that you can do to protect your identity.

Put a fraud alert on your credit reports. A fraud alert tells companies that they should call you to verify your identity whenever they check your credit report with the intention of opening an account in your name or making any changes to an existing one.

So, for example, if someone is fraudulently trying to set up a cell phone account in your name, the creditor will call you first.

Put a fraud alert on your credit reports at all three credit bureaus -- Equifax (800-525-6285), Experian (888-397-3742) and TransUnion (800-680-7289).

It's a relatively quick process that you can do by phone via the credit bureaus' automated systems.

You will need to punch in your Social Security number and other identifying information. You'll also be asked to give your phone number. Attorney Mari Frank, author of books on privacy and identity theft, recommends you give your cell-phone number so that creditors can reach you easily.

Technically, if you tell one bureau to put a fraud alert on your report, that bureau will alert the other two so you don't have to. But Sheila Gordon, director of victim services at the Identity Theft Resource Center, said this process can take a while, so she recommends you call each bureau individually.

The bureau should send you a letter of confirmation within a week with instructions about how to order your free credit report.

The fraud alert is free and lasts 90 days. Gordon and Frank recommend you renew that alert every three months for at least a year, since identity thieves may take their time before using your information. A spokesman for Equifax recommends renewing it a couple of weeks before the expiration of the current alert.

Putting an alert on your credit reports might delay the granting of instant credit, but it should not lower your credit score or prevent you from getting a loan.

The law requires creditors to respond to fraud alerts, but there is no penalty if they don't, Frank said. That's why it's important to be vigilant about checking your credit report for suspicious activity every few months.

Order the reports directly from the bureau. Doing so from third parties -- for example, through a lender or a service like MyFreeCreditReport.com -- can lower your credit score.

We also encourage you to take advantage of your free report to know what is on your credit file. We have a link on our web page to the free annual report site http://ftc.gov/bcp/conline/edcams/credit/ycr_free_reports.htm .