It's great that you were cautious of this new procedure because the request is legitimate. For added security measures, Bill pay subscribers will be prompted to enter a security key. They will be directed to a page inside the billpay site upon completion of normal login procedure. This screen will explain what we are requesting and why. This will be the only time they will ever have to enter this security key. Normal procedures for login will resume upon attempts after initial login. This is not a password or a login step that will continue to affect members past the initial login.