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  • 1. How do I login to online banking for the first time? Views: 129 Featured Content Public
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    If you are logging in for the first time, please watch this video tutorial: When logging in, you will be prompted to receive a security code via email, text or phone call. This will happen every time you use a new device or web browser. Once you register your device or web browser, you’ll be set! It is important that you keep your contact information updated. If you need to make changes to where you receive your security access code, log in to online banking, go to: Profile Settings, cli  More...
  • 2. LA Financial & Havasu Community Credit Union Holidays Observed Views: 0 Featured Content Public
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    2019 Our offices and branches will be closed on the following days: New Year’s Day Tuesday, January 1 Martin Luther King Jr. Day Monday, January 21 Presidents’ Day Monday, February 18 Memorial Day Monday, May 27 4th of July Thursday, July 4 Labor Day Monday, September 2 Indigenous Peoples’ Day Monday, October 14 Veterans’ Day Monday, November 11 Thanksgiving Day Thursday, November 28 Friday after Thanksgiving Friday, November 29 Christmas Day Wednesda  More...
  • 3. Where are your branches located and what are their hours of operation? Views: 78 Public
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    We have several convenient locations to serve you. Select the Branch Locations link to see a list of branches and their hours of operations. Los Angeles Branch (Downtown) 716 W. First Street, Los Angeles, CA 90012 Fax # 213.680.0815 Hours: 8:30 a.m. - 5:00 p.m. Monday - Thursday 8:30 a.m. - 6:00 p.m. Fridays Norwalk Branch 12125-A Imperial Hwy., Norwalk, CA 90650 Fax # 562.868.0523 Hours: 9:00 a.m. - 5:00 p.m. Monday - Thursday 9:00 a.m. - 6:00 p.m. Fridays 9:00 a.m. - 2:00 p.m. Saturdays   More...
  • 4. Which ATMs can I use without paying a surcharge? Views: 70 Public
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    You will not pay a surcharge when using an LA Financial Credit Union and Havasu Community Credit Union ATM. In addition, we are a member of CO-OP Network , which entitles you to surcharge-free access to 28,000 ATMs throughout the U.S. and Canada. We do not charge a fee if you use any CO-OP ATM. For Fee Free CO-OP ATM locations: visit the CO-OP Network website. text your location to MYCOOP (692667) call (888) 287-9475
  • 5. What holidays do you observe? Views: 54 Public
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    LA Financial Credit Union and Havasu Community Credit Union observe the Federal Reserve Bank Holidays, in addition to the Day After Thanksgiving: New Year's Day (January 1) Martin Luther King's Birthday (third Monday in January) President's Day (third Monday in February) Memorial Day (last Monday in May) Independence Day (July 4) Labor Day (first Monday in September) Columbus Day Veteran's Day Thanksgiving Day (fourth Thursday in November) Day After Thanksgiving Christmas Day (  More...
  • 6. What is the maximum I can withdraw from the ATM? Views: 25 Public
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    The maximum that any member can withdraw is $500. However, there are certain circumstances, such as an emergency, that will allow a member to request a one-time withdrawal of a higher desired amount.
  • 7. Where are your ATMs located? Views: 13 Public
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    Click here for our branch and ATM locations. Our proprietary ATMs are located at the Los Angeles, Norwalk, Pasadena and Lake Havasu branches. We also have an ATM in the L.A. County Civic Center Mall, between the Courthouse and the Hall of Administration and several Los Angeles County Facilities. We also participate in the Nationwide Fee Free CO-OP ATM Network. To find a fee free ATM machine near you: Text: Text a street address or zip code or City State to 692667 (my coop) to find the c  More...
  • 8. Why don't all ATMs accept deposits? Views: 5 Public
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    ATMs that accept deposits are considerably more expensive to purchase and maintain than those which simply dispense cash. ATMs that accept deposits must be emptied daily to ensure that the deposits are credited in a timely manner. Cash dispensing machines do not need to be serviced daily and therefore require much lower operating costs than the depository machines. ATMs that accept deposits are selectively placed at locations based on branch proximity and membership concentration.
  • 9. Can I be certain that a cash deposit in an ATM will be correctly counted? Views: 4 Public
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    Yes, ATMs can only be accessed by LA Financial Credit Union and Havasu Community Credit Union personnel or security services personnel hired by LA Financial Credit Union and Havasu Community Credit Union to provide machine maintenance. All ATM servicing and deposit review is conducted by two individuals to ensure the accuracy of your deposits. fze1
  • 10. What transactions require me to visit a branch? Views: 2 Public
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    Purchasing Money Orders, Cashiers Checks or Travelers Checks, as well as redeeming Savings Bonds and opening new accounts must be conducted in the branch. Most other transactions can be done either at a branch, by mail, ATM, TouchTeller or over the internet.with AnytimeBanking. For our branch locations, see: https://www.lafinancial.org/site/about_locations.asp
  • 11. Why doesn't LA Financial Credit Union and Havasu Community Credit Union provide the phone numbers of each of its branches so that I can call the branch directly? Views: 0 Public
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    LA Financial Credit Union and Havasu Community Credit Union has established a Member Services Department to provide telephone assistance as quickly as possible. The centralized Member Services Department, helps us to avoid phone interruptions when we are assisting you at a branch. When you wish to reach us by phone, you are ensured that the next available representative will assist you. If you have a need to speak with a specific representative at a branch, the Member Services staff can connect   More...
  • 12. What transactions can I do at a branch drive-thru window? Views: 0 Public
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    Our Havasu Branch is the only branch with a drive-thru window. Members can do most deposit and check cashing transactions at the drive-thru window. fz1
All information provided through this site is intended to be accurate. However, there may be inaccuracies at times, which we will make every attempt to correct when found. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.