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  • 1. How do I login to online banking for the first time? Views: 129 Featured Content Public
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    If you are logging in for the first time, please watch this video tutorial: When logging in, you will be prompted to receive a security code via email, text or phone call. This will happen every time you use a new device or web browser. Once you register your device or web browser, you’ll be set! It is important that you keep your contact information updated. If you need to make changes to where you receive your security access code, log in to online banking, go to: Profile Settings, cli  More...
  • 2. What is my secure access code? Views: 119 Featured Content Public
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    A secure access code is a randomly generated number delivered to you via text, phone call or email. The secure access code is used to verify your identity when you log into online or mobile banking from an unregistered device or browser. Secure access codes can only be sent to contact information that we already have on file for you. You will now be required to obtain a security access code when logging into your online or mobile banking account for the first time, or if a device has not been re  More...
  • 3. How can I update my secure access code delivery options? Views: 91 Featured Content Public
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    When your online access is initially established, the contact information we have on file, primary member email address and phone numbers, is used to validate your identify. Once you have successfully obtained access to your account, security access code delivery options can be updated inside the online banking system to add or remove delivery option. Once logged into your account, select Profile and Settings from the menu. Go to Security Preferences , then Secure Delivery . You can edit, delete  More...
  • 4. How do I register my device/browser? Views: 90 Featured Content Public
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    Our new online and mobile banking system uses a new security process that requires receipt of a secure access code. You are able to register each device or browser as a trusted device and avoid the need for a security access code with each login. If you do not receive the request to register your device or browser during your first log in; perform a second log in and obtain a new secure access code. Upon your second log in, you should receive the request to register your browser or device. You c  More...
  • 5. How many failed attempts can I make to login to online banking before I get locked out? Views: 74 Featured Content Public
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    During the initial roll out of the new online and mobile banking system, you may attempt to login to your account up to five times before it becomes locked. We recommend that you attempt to login again within three hours of being locked out. After the initial roll out period the number of login attempts until locking the account will be reduced to three.
  • 6. What is the Temporary NCUA Insurance Coverage For Transaction Accounts? Views: 66 Featured Content Public
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    NOTICE OF CHANGES IN TEMPORARY NCUA INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS All funds in a ‘‘noninterest-bearing transaction account’’ are insured in full by the National Credit Union Administration through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to members under the NCUA’s general share insurance rules. The term ‘‘noninterest-bearing transaction account&r  More...
  • 7. Where is the mobile deposit service located in the mobile app? Views: 64 Featured Content Public
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    You will find the mobile deposit app under the “Move Money” menu. Log into the LA Financial Credit Union mobile app. Tap the “Menu” button in the upper left corner. Tap “Move Money” and then tap “Deposit Check”.
  • 8. When will funds from my mobile deposit be available to use? Views: 59 Featured Content Public
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    Mobile deposits are subject to LA Financial Credit Union’s funds availability policy. After making your deposit you can review the transaction history to see when any holds will be released.
  • 9. Will you place a hold on my Mobile Deposit? Views: 56 Featured Content Public
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    When using the mobile deposit service, the initial mobile deposit screen will display a message to inform you of the immediate credit amount for the deposit you are about to make. Be advised that deposits are subject to verification and may not be available for immediate withdrawal.
  • 10. Why does my mobile deposit keep rejecting? Views: 0 Featured Content Public
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    Mobile deposit is a quick and easy way to make a deposit to your account without leaving the comfort of your home or office. Using the Credit Union’s mobile banking app and camera on your phone, you can snap pictures of the front and back of your check, which will be transmitted to the Credit Union for processing. If you are experiencing issues with acceptance or processing, there are two common reasons for checks being rejected: the endorsement or the quality of the image. To reduce the p  More...
  • 11. What resources does LA Financial have during the Covid-19 outbreak? Views: 0 Public
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    https://www.lafinancial.org/coronavirus/

  • 12. LA Financial & Havasu Community Credit Union Holidays Observed Views: 0 Featured Content Public
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    2019 Our offices and branches will be closed on the following days: New Year’s Day Tuesday, January 1 Martin Luther King Jr. Day Monday, January 21 Presidents’ Day Monday, February 18 Memorial Day Monday, May 27 4th of July Thursday, July 4 Labor Day Monday, September 2 Indigenous Peoples’ Day Monday, October 14 Veterans’ Day Monday, November 11 Thanksgiving Day Thursday, November 28 Friday after Thanksgiving Friday, November 29 Christmas Day Wednesda  More...
  • 13. What's the difference between Dividend Rate and APY? Views: 3221 Public
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    Dividend Rate is simple interest without compounding. For example, $10,000 @ 6.00 Dividend Rate for 2 years will produce $600 of interest per year (or $300 semi-annually, or $150 quarterly, or $50 monthly). APY (Annual Percentage Yield) is compounded interest (usually daily or monthly) calculated for 1 year (even if the term is shorter or longer ). For example, $10,000 @ 6.00 Dividend Rate for 2 years compounded monthly, produces a 6.17 APY which returns a total of $11,272.07 after 2 years. Some  More...
  • 14. How do I transfer my IRA from one financial institution to another? Views: 551 Public
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    Terms of Use A rollover is when you withdraw funds from an IRA or plan, and you contribute those funds to the same or another IRA or plan. A trustee-to-trustee transfer (often called a direct transfer or direct rollover) is when you never receive the IRA or plan funds. They are transferred directly from one financial institution to another without you ever touching the money. The general rule is that when you take a distribution from an IRA (or other tax-deferred retirement account) that y  More...
  • 15. What does aggregate deposit/loan balance mean? Views: 264 Public
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    It is the combined total of all account or loan relationships with the credit union. If you have a $2000 VISA balance and a $3000 Secondary Savings Account balance, your aggregate balance is $2000 + $3000 = $5000.
  • 16. My VISA Debit Card or credit card won't work, what is the problem? Views: 120 Public
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    There are a few reasons why these cards might not work. Most likely the strip on the back has been demagnetized and a new card needs to be ordered. Another problem is that there may not be enough funds available in the account or a deposit was made recently and the card has not been updated. If this is a new card, you need to call 1-800-894-1200 or (626) 792-7441 and get it activated before you can use the card. If you feel the problem may be either the first or second answer above, please conta  More...
  • 17. What positions are available at LA Financial Credit Union and Havasu Community Credit Union? Views: 111 Public
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    We are seeking energetic, creative, and enthusiastic individuals for employment with an organization that has a competitive benefit package in a dynamic work environment. Medical, Dental, Vision, Life Insurance, and Long-Term Disability Coverage 401(K) Retirement Plan Potential in Advancement Paid Parking L.A. Financial CU Employment Opportunities Do you have a niche in customer service? If the answer is YES , we want you on our TEAM! We are currently accepting applications for various position  More...
  • 18. How do I enroll in Bill Pay? Views: 91 Public
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    To enroll in Bill Pay, login to your LA Financial Credit Union account online. From the menu click “Move Money ” then click “Pay Bills” . Accept the Bill Pay disclaimer. Select the LA Financial Credit account you are enrolling in the Bill Pay service and you are ready to add payees and start paying your bills.
  • 19. What is LA Financial ABA or bank routing number? Views: 82 Public
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    LA Financial ABA#: 322077562
  • 20. Where are your branches located and what are their hours of operation? Views: 78 Public
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    We have several convenient locations to serve you. Select the Branch Locations link to see a list of branches and their hours of operations. Los Angeles Branch (Downtown) 716 W. First Street, Los Angeles, CA 90012 Fax # 213.680.0815 Hours: 8:30 a.m. - 5:00 p.m. Monday - Thursday 8:30 a.m. - 6:00 p.m. Fridays Norwalk Branch 12125-A Imperial Hwy., Norwalk, CA 90650 Fax # 562.868.0523 Hours: 9:00 a.m. - 5:00 p.m. Monday - Thursday 9:00 a.m. - 6:00 p.m. Fridays 9:00 a.m. - 2:00 p.m. Saturdays   More...
  • 21. What happens if I die without a will? Views: 77 Public
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    Terms of Use: Not having a will to determine what happens to your property upon your death is foolish. Not having a will to determine what happens to your children upon your death is unconscionable. If you die without a will, state law will determine what happens to your property. As such, your property will be distributed to your spouse and children or to other relatives according to a statutory formula if you don't have a spouse or children. If no relatives can be found to inherit your propert  More...
  • 22. How should I go about defining my investment goals? Views: 76 Public
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    Terms of Use Define Your Goals This knowledge article is part of a series of knowledge articles aimed to help you define your roadmap to savings and investing. To review the table of contents for the articles, click here . What are the things you want to save and invest for … A home? A new car? Your education or that of a child? A comfortable retirement? The needs of your parents? All of these goals will cost money. To make sure that you will have enough money when you need it, follo  More...
  • 23. What are some things that I should consider when shopping for a mortgage? Views: 73 Public
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    Terms of Use Table of Contents 1. Obtain information from several lenders 2. Obtain all important cost information 3. Obtain the best deal that you can 4. Remember: Shop, compare, negotiate 5. Fair lending is required by law 6. Credit problems? 7. Glossary 1. Obtain Information from Several Lenders Home loans are available from several types of lenders-- thrift institutions , commercial banks, mortgage companies, and credit unions. Different lenders may quote you different prices, so you sh  More...
  • 24. Which ATMs can I use without paying a surcharge? Views: 70 Public
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    You will not pay a surcharge when using an LA Financial Credit Union and Havasu Community Credit Union ATM. In addition, we are a member of CO-OP Network , which entitles you to surcharge-free access to 28,000 ATMs throughout the U.S. and Canada. We do not charge a fee if you use any CO-OP ATM. For Fee Free CO-OP ATM locations: visit the CO-OP Network website. text your location to MYCOOP (692667) call (888) 287-9475
  • 25. Any suggestions for getting started with investing? Views: 69 Public
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    Terms of Use Need some help finding the right path for your financial future? You've come to the right place. We've put together an itinerary that takes in all the basics for your journey to learn more about saving and investing. Traveling down the right road to achieving financial well-being is one of the most important trips that you'll ever make in life. Y ou don't have to be a genius to do it … and you don't have to be rich … you just need to hit the road   More...
All information provided through this site is intended to be accurate. However, there may be inaccuracies at times, which we will make every attempt to correct when found. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.