Monterra Credit Union's Routing Number is: 321174851 Use this Routing number to set up a Direct Deposit into your Monterra accounts.

When prompted to enter your card PIN during enrollment, you will need to convert your card PIN to the numeric format. You may need to look at the telephone dial pad. To complete the conversion from letters to numbers (for example: the card PIN 'BANK' would be the equivalent of '2265' on the telephone dial pad).

There are several ways you can obtain your member account number: Call us during our normal business hours at (650) 363-1725. Visit one of our branches. Within digital banking, when logged on, you can select an account type and click the small icon below account name and to the right of the masked account number to see the full account number. For mobile banking, after selecting the account type select “Show details” and click the small icon to the right of the masked account numb  More...

To become a member, one of the following eligibility requirements must be met: You live, work, worship, or attend school in San Mateo County, the City of Palo Alto, or select San Francisco zip codes: 94110, 94112, 94116, 94122, 94124, 94132, 94134 You are a member of or employed by one of our partner organizations or businesses . You have a family member, domestic partner, or roommate that is a member of Monterra Credit Union. Open an Account >

To get a complete listing of our Savings, Certificates and Money Market rates, please visit our rates page . We offer a variety of savings products with competitive rates! Click on the links below to learn more: Digital Savings Account - earn a higher rate on the first $5,000. Money Market Plus - earn more than a regular savings account without limiting your access. Certificates - Earn a higher rate of return than regular savings accounts with short- or long-term share certificates. Flex Certi  More...

You can make deposits into your accounts in a variety of ways to your Monterra Credit Union accounts: Set up a direct deposit of your paycheck with your employer. Use our Mobile Banking app to deposit check via Mobile Deposit . Deposit checks or cash at any of our ATM Locations , including deposit taking ATMs within the CO-OP Network. Use our Move Money external transfer feature within Digital Banking. Visit one of our branches .

Monterra Credit Union has a variety of Text Alert programs that use different short codes depending on the alert. The following short codes are used by Monterra and we recommend you store and save these short codes in your mobile phone. General Inquires/New Accounts: 94701 Debit/Credit Fraud Alerts: 23618 Card Manager Alerts: 288472 Digital Banking Alerts: 67669 Lending Center and Loan Applications: 39703 Financial Assistance and Payment Reminders: 97612 If you receive a message from a short co  More...

Your “Current Balance” is the amount of money in your account at the start of any day. This amount does not include any pending transactions such as a deposit, point-of-sale (POS), Automated Clearing House (ACH), check or debit withdrawal transaction. Your “Available Balance” is the current balance minus any pending debit card purchases, automatic drafts (ACH), funds on hold, processing checks or other debits to your account. Available Balance is the amount available to y  More...

Monterra Credit Union offers notary services at most of our branches only for Monterra Credit Union documents that need to be notarized. We do not offer public notary services.

When you need to place a stop payment on a bill pay check, you can submit your request by calling 888.298.2976 . You can also place a stop payment on a bill pay check in Online Banking.