Matanuska Valley Federal Credit Union's MV Guide provides you with a central location to find answers to your questions online 24/7.  Convenient.  Available.  Easy-to-use.  Check it out and let us know what you think!

Find AnswersQuickly search our continually updated knowledge base to get answers to your questions and set bookmarks on information you want to refer to quickly.

Need help finding what you're looking for?  View our helpful Search Tips

Want to know when information in the knowledge base is updated or changed?  You can request to be notified via email when a single question/answer changes or when information in a category changes.  Each item includes an easy way to set a knowledge base alert.

We want to make sure our MV Guide continues to deliver the types of information you're looking for.  Each question and answer allows you to rate its usefulness, so let us know when we've hit the mark (or if we've missed it, too).

Ask Questions:  Can't find what your looking for?  No problem!  You're able to securely ask your questions online using the 'Ask a Question' link, and we will get an answer back to you within 6 business hours!  Our new system ensures that your question will be routed automatically to the person best able to help you, and our 2-way secure process lets you include account numbers or other private information. 

Past Questions:  Review your previous questions online.

Profile:  Maintain your contact information used within MV Guide.  Don't worry, view our Privacy Policy to see how we protect your privacy.

Alerts:  Set alerts so you are automatically notified, by no more than one email each day, when information you care about is added or updated in our knowledge base.