When using the Connection Web site or Home banking the servers may become congested through heavy usage or for other reasons.  If you experience a delay in loading Web pages for several minutes, occasionally pushing the Reload or Refresh button on your browser will establish a new and faster connection to the server.  However, pushing these buttons is like pressing reset and it is possible you will lose any information you were working on, for example if you were entering information into a form or application you may have to start over.