Connection CU

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About Connection CU

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Find out more about us, employment opportunities and how to contact us.

Current Fees

Who can become a member of Connection?

How can I change my mailing address?

Can you tell me more about Connection?

Are Connection’s staff available to speak at my child's school or my community organization?

Branch and ATM Information

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Where they are, when they're open and how to get there.

Where are your branches located and what are their hours of operation?

Where are your ATMs located?

Can I be certain that a cash deposit in an ATM will be correctly counted?

Why don't all ATMs accept deposits?

What holidays do you observe?

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Our CDs/Share Certificates and things to consider when investing in one.

How often do your CDs/share certificates pay interest?

What are the risks associated with investing in a CD/share certificate?

Should I purchase more than one CD/share certificate?

What happens if I need to cash in my CD/share certificate early?

How much money can I invest in your CDs/share certificates?

Checking and Savings Accounts

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Help in selecting and utilizing a checking and/or savings account that's right for you.

What are direct deposits and payroll deductions, and what is the difference between the two?

Connection Free Checking

Connection Savings accounts

How long does it take to receive new checks?

How long does it take for deposits to be recognized in my accounts?

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What cards we offer and things to consider when selecting one.

Connection Visa Platium and Classic Cards

What are the annual fees and interest rates of the different credit cards offered by Connection?

What credit cards do you offer?

What should I do if my card is misplaced or stolen and how much am I liable for?

Can I get more than one credit card so my spouse can use the same account?

IRAs and Investments

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Tools to help you build a better financial future

Connection IRAs

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Follow the adventures of Mr. Moneybags to learn about $ and credit unions.

Youth Savings accounts

Connection Youth Money Market Account

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From home mortgages and home equity loans to personal loans, find out more about our loan offerings.

How are the minimum payment amounts on my loan or line of credit determined?

What is the difference between a secured and an unsecured loan?

My loan was turned down because of an error on my credit report. Can I fix this?

What types of loans does Connection offer?

What is the difference between a personal loan and a line of credit?

Membership at Connection

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The ins and outs of becoming a member and the benefits to you for joining our credit union.

If I close my Connection account, can I join again later?

If I am a Connection member, which of my family members qualifies to join the credit union?

How do I become a member at Connection?

What administrative issues must be addressed by my organization if it offers Connection membership to our employees?

How much do I need to deposit in order to join Connection?

Online Services

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Answers to questions about online banking and online bill payment.

When do I use my browser’s Reload or Refresh buttons?

Connection Bill pay

Connection Online banking

Connection Mobile and Text Banking

How to use Speedy Line telephone banking/audio response system.

Other Products Services

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From wire transfers to our youth page, find out more about our other products and services.

How long does it take a wire transfer to get to where it is sent?

Does Connection offer domestic and/or international wire transfer services and what are the associated costs for each type?

Does Connection offer travelers checks?

Does Connection offer safe deposit boxes?

Does Connection offer notary service?

Personal Finance Content

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Non-biased personal finance information on an assortment of topics.

What is the FACT Act?

How long should I keep tax returns?

Getting a divorce and getting your finances in order

I know about credit reports, but do I need to know my credit score?

What is a good way to find volunteer opportunities?

Savings and CDs

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Explore ways we help you save for the future

Connection Money Market accounts

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We take our security seriously. What you need to know about our physical and online security.

How can I tell for sure if my connection is actually running in secure mode?

What is a firewall?

How does encryption work?

What security precautions should I take for keeping my account information safe?

Why do I have to show identification when conducting a transaction?