You can complete many transactions without having to visit a branch. Here are some helpful links to guide you through making these transactions safely and conveniently from anywhere.

What would you like to do?

I want to…

Increase or adjust my debit card limit.

• Learn how here.

Defer my loan payments.

• To request a deferral, please log in to send us a secure message online, or call us at 1 (800) 479-7928.

Make a transfer.

• Between my RCU accounts.
  • Use the mobile app or online banking and select Transfer.
  • At an RCU ATM by selecting Transfer.
• Between my RCU account and someone else’s RCU account.
  • Use the mobile app or online banking.
• Between my RCU account and my account at another institution.
  • Use the mobile app or online banking.

Get a copy of...

• My statement (or a past statement). Learn how here.
• A check. Learn how here.
• Verification of Deposit (VOD). Learn how here.
• Something else?
  • Log in to send us a secure message online, or call us at 1 (800) 479-7928.

Get a cash advance from my RCU credit card.

• At any ATM using your card's PIN. You can choose a PIN for your card in the mobile app and online by going to Manage Cards and selecting Set Card PIN.
• Call our Member Service Center at 1 (800) 479-7928.
• Learn more about cash advances.

Stop payment on a check (or checks).

• Learn how here.

Dispute or report a transaction as fraud.  

• Learn how here. 

For even more transactions you can do conveniently from home or on-the-go, visit our e-services page.