For your protection, our fraud screening service keeps a close eye on suspicious card activity, including when you travel, so it is important to notify RCU before you leave. You can enter the Travel Notes via RCU Online Banking or the RCU Mobile App. For step-by-step guide on entering travel notes via RCU Online or the RCU Mobile app, view the following article:

We will note your account and help minimize authorization issues while you are gone. You may also reach us toll-free within the United States at 1 (800) 479-7928, and from out of the country at 1 (707) 545-4000.

Important Notice of Fraud Against VISA Debit Cards
The following countries are in the Office of Foreign Assets Control (OFAC) list of sanctioned countries.

Please Note: Unfortunately, the list of countries targeted changes frequently, so we encourage Members to visit our website regularly to keep informed about emerging concerns – especially prior to traveling out of the country.

  • Cuba
  • Iran
  • Sudan
  • Syria
  • Crimea

How Am I Protected From These Occurrences?
In these types of situations, RCU VISA debit cardholders are protected with $0 fraud liability and VISA's rapid response anti-fraud system is activated immediately upon RCU being notified. This means that, as an affected cardholder, you are not responsible for any fraudulent charges that appear on your account as a result of this incident.