If you are using an  iPhone or iPad, you may need to adjust the pop-up blocker settings in your Safari web browser in order to use RCU Mobile Banking. The process for disabling pop up blockers on mobile devices is different than the process used to disable them on a desktop computer. To do this on an iPhone or an iPad:

1. Click on 'Settings' from the home screen of your device.

iPhone Settings

2. Tap the 'Safari' icon on the Settings page.

Settings Select Safari

3. When the Safari preferences screen loads, scroll down to 'Security'.

Block Pop-ups

4. Tap or slide the 'Block Pop-ups' switch to the 'Off' position.

5. Press the Home button to return to your home screen.

Pop-up Blocker should now be turned off.