ATM tampering is a scam in which thieves attach devices to an ATM in order to obtain your card number and PIN (Personal Identification Number). They then use this information to create a counterfeit card. This is typically done by attaching card skimmers to machines to copy the information stored on the card's magnetic strip. The thief then hides a miniature camera near the keypad to learn the PIN.

Here are a few simple tips to protect yourself from ATM tampering:

  • Never use an ATM if someone is standing too close or if it appears that the ATM has been tampered with (example: traces of adhesive tape or exposed wires).
  • If you card is not returned to you or the cash is not disbursed, contact the ATM owner immediately.
  • Regularly checking your account balances through online banking or by reviewing your account statements.
  • If you suspect fraud has occurred on your RCU account, please contact us immediately at 1 (800) 479-7928.